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December 2023 by C G VIDEOS Via paw paw Guthrie
Good story great customer service
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August 2023 by Donovan Jackson
I don't know how they managed to get such a group of the most unprofessional employees. Don't take your kids with you.I recommend going to the one by Petco, they are great.
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June 2023 by Tami
I have had to sit with other customers waiting more than 15 minutes today waiting for metro to open . This happens alot! I am in need of paying my bill so I'll be able to go to work and talk to customers this morning but here I am waiting for someone to show . Ladies at supercuts next door said they get here when they want never know when they'll be here and open . I think it pretty shadey behavior and management needs to do something. Atheist post thr right hours for their store or fire these people. This place has been a hassle from get go . I'm done with them . Hours on sign clearly say 9am and it's 9:20.
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June 2023 by Matthew
I visit with metro was great. I mean I couldn't have got better service. I belive her name was Mykaela. She was so kind and thoughtful. My phone was busted and service was horrible at cricket and she hooked me up and convinced me to switch to meteo. She also told me about all thier great deals on other accessories and tablets. I couldn't be more happy as a customer. I will definitely be coming back for more
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July 2022 by Ashley Bennett
They are disreceptful and bad manners.
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April 2022 by Stacia Record
Janice has excellent customer service! Definitely highway recommend!
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February 2022 by Gail LaRue
Chris helped us set up a new plan. He was knowledgeable, professional, friendly and he made it so easy. Highly recommend.
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March 2021 by Luke Smith
Bo was very helpful and nice. I will continue to visit this location for my phone needs. EXCELLENT customer service and deals.
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March 2021 by Kim Bridgers
Went to this store and was greeting by Bo. He did wonderful.Just as sweet as could be and very good customer service skills. I wish it were like this at wvery store I walked in to.
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March 2021 by Jessica Phelps
Excellent customer service!!!!
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March 2020 by Wendy P
I've never experienced such poor service in my entire life. The Saturday morning I went, the young women was incompetent, beyond unfriendly (cold), misinformed me that data could not be transferred from an Android to Iphone, and told me that by not being a T-Mobile store, they couldn't help me. Etc. Etc. Another Metro by T-Mobile store (Clarksville St.) did assist me when I went there after that bad experience.
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December 2019 by Lakashia Burton
Jimmy Turner assisted me with the purchase of my new Note 10. He was very knowledgeable and happy to assist me with my needs. I would recommend for everyone to experience the great customer service he provides. He made the experience with T-Mobile a great one.....
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July 2018 by Michael Winton
This place refused to help me and was very rude . Would not recommend
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June 2018 by Carl McGee
I'm a five-year customer we need a store here in Hugo real bad explain phone service or we can pay our bill locally
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May 2018 by Joy Enloe
Gave wrong advice
