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July 2024 by Zeyad Omari
I am from Houston and was visiting some family nearby. On my way, my engine light came on so I took it right away to the nearest O’reilly. There I met Mike, he was very friendly and helpful!!! I had a misfire on the 3rd cylinder. I put a new coil and changed all 4 spark plugs. That did not fix the issue, the computer showed an issue with the first cylinder. Mike stood there and analyzed the situation and he suggest to put new coil, I did that but that did not fix the issue either. Finally, he suggested replacing the new spark plug I installed with another one, and that fixed the issue!!! Thanks Mike!!! Amazing guy
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June 2024 by Mike Bandy
Can find all of it here.
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June 2024 by kris edmonson
Mike was extremely helpful! Went out of his way to help me identify proper parts and sizes in a short amount of time and got me the right parts to get back on the road!
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April 2024 by Shelly Windell
This place is a joke! The manager or the assistant manager doesn’t go by what the back of the receipt says for the policy. When you buy something that does not work, you have the receipt which was literally bought 5-7 days prior to taking it back. The assistant manager tells me he can’t give me a refund because the package is damaged and he can’t put back in the shelf to resale. Um why would you want to put it back on the shelf to resale when it doesn’t work?!? That’s probably how I ended up with a damaged product.
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January 2024 by Corey Russell
I went in and got what I needed and got out a very kind employee was very easy to ask for help from
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January 2024 by brett jarratt
Jeremy was amazing and super helpful. He put a new battery in my car in a biting wind with professionalism and a smile!
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December 2023 by Jeff Sykes
Great service
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December 2023 by cullen davis
Now, i was doing a fair amount of business with another oriely's before we moved here. Restoring this or that. In fact, the previous battery was purchased and installed by that oriely's.This one however, straight up lied to my face, claiming that they don't install or test batteries. I double checked with my usual place, found out this was indeed a lie. As a corperate policy they are supposed to test/install batteries unless there is an issue that would perclude this. Not the number 1 selling truck in texas. (I would also mention that i am handicapped and am forced to use a cane. So they leave an old, handicapped man to drag a battery to the truck with a cane. Wouldn't even carry it out when they were supposed to INSTALL it.)If you can't trust these deceptive s.o.b.s about a battery, why would you trust them with a $.10 screw or a $3,000 crate motor.I've not used the autozone next door yet, but our family and our garrages will go elsewhere from now on. I recommend doing the same.These people are a disgrace to the corperation, the community, and autophiles everywhere.If youve had issues with these dirtbags this us the corperate contact. Since you won't get any help locally.233 South Patterson AvenueSpringfield, MO 65802-2298
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December 2023 by CJ D.
We stopped in because we needed a new battery for our f150. 3 men and one tiny woman working, all huddled behind the counter, no customers. The three guys pointed to her, so i explained what i needed. She went and got me the battery. Now, i was doing a fair amount of business with another oriely's before we moved here. Restoring this or that. In fact, the previous battery was purchased and installed by that oriely's. This one however, straight up lied to my face, claiming that they don't install or test batteries. I double checked with my usual place, found out this was indeed a lie. As a corperate policy they are supposed to test/install batteries unless there is an issue that would perclude this. Not the number 1 selling truck in texas. (I would also mention that i am handicapped and am forced to use a cane. So they leave an old, handicapped man to drag a battery to the truck with a cane. Wouldn't even carry it out when they were supposed to INSTALL it.) If you can't trust these deceptive s.o.b.s about a battery, why would you trust them with a $.10 screw or a $3,000 crate motor. I've not used the autozone next door yet, but our family and our garrages will go elsewhere from now on. I recommend doing the same. These people are a disgrace to the corperation, the community, and autophiles everywhere. If you've had issues with these dirtbags... 233 South Patterson Avenue Springfield, MO 65802-2298 Contact the corperate offices!
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December 2023 by Jax Medina
I can find some tools here that I can not find at other stores. They are a little pricey. If I come into your store needing a product that's all I am there for. Nobody cares about your ex from thirty years ago coming into the store to buy an item so you put an employee on them. They were shopping there before you and will be after.
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November 2023 by Patty Mohler
They started to put my battery on, but one of their customers finished putting it on. What's up with that?! Thank you, kind sir, for finishing THEIR job!!!!
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October 2023 by Joe Barnard
Man they had exactly what I needed and the service was good and just in there and outta there fast ?? they are very friendly there also.
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October 2023 by Timothy “Bo” Pearce
Good folks, good service. It's not like back in the day when your parts house could tell you what you needed if you put a 350 c.i.d. in a Ford ranchero, that was a special gift! But these guys no how to work that internet!
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October 2023 by Liza McDow
Super friendly and they had our special order.
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August 2023 by John Bilodeau
Great customer service
