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August 2023 by Lisa G.
If you're in the market for a vehicle I highly recommend Paris Chevrolet GMC ask for Sebastian! This was the easiest, most stress free experience of either of our lives. I was never treated with anything but 100% respect from all the staff and they knew what I wanted to look at (used) but it was never suggested I consider something brand new. Being female I've had to deal with chauvinism from car dealers since I've been driving. We will not shop anywhere else now. They have exceeded my expectations. AND we got a goody box in the mail this morning. Thank you Paris Chevrolet GMC!
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April 2023 by Kourtlen T.
Not sure where I start. I literally just purchased this car on 04/26, David (the salesman) was great, very personable and responsive, however there was some room for opportunity and I didn't really care for this process. I've been in the automotive business for about 10 years and have worked for several brands so I am very familiar with this process. To be on the other side of the table with the experience I had was a bit shocking. First off, they did a price switch. I came in to the dealership after they dropped the price $500 in which I'd initially asked for over the phone and was told there was no negotiation. Then I bring it to their attention and somehow they made the numbers work for my budget however the price of the vehicle was still $34700 vs the $34200 online. Since they made the numbers work I didn't really complain but mentally notated. Secondly, I was told that this vehicle had a second key and as we are to the final steps I was informed that the vehicle only comes with one key...strike two(mental note). I kept things calm and moved on until I was fed up..Lastly, after signing papers and returning to pick up the vehicle. I drove home back to Dallas, maybe 15 miles later I notice the wheel alignment is off. I reached out to the sales man in which I received a response of an offer for $100 check. I respectfully declined, called in to speak with a sales manager. I was then offered the alignment I originally asked for however, was told that I would need to drive 2 hours all the way back to their dealership to get this done and drive 2 hours back. Then I get home and notice the daytime running lamp on the passenger side is completely out...COMPLETELY UNACCEPTABLE! The things I asked this dealership for were very straight forward and reasonable request as a consumer. All in all, I like the vehicle and wish I could have purchased it from a dealership who had a bit more experience in building a client relationship. (Ps..The finance guy (JT) was great and made the paperwork process seamless)
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April 2023 by Riley W.
I brought my 2018 Chevrolet Corvette Stingray to the service department for a simple diagnostic and an o2 sensor change. After receiving the call that my vehicle was ready I arrived and was told the vehicle was not ready yet. During this time a salesman approached me and asked me about trading my vehicle in and I allowed them to appraise my vehicle. They then drove my Corvette down the road in less that favorable conditions and wrecked it. Not only did they spin it off the roadway, they hit a telephone 20 yards from the roadway and split it in HALF. The GM then invited me into his office and asked me if there was a vehicle on the lot that caught my interest. My answer being the only sports car on the lot, a used 2SS Camaro worth half the price of the Corvette I got a month ago. The GM immediately turned down the offer of it being my "loaner vehicle" even though the dealership did not have any loaner vehicles on hand. Instead they handed me the keys to a more expensive pickup truck with NO GAS IN IT that was straight off the lot and would not change their mind about loaning me a sports car after they wrecked mine. I will never shop here nor bring my vehicle here for any reason whatsoever and I firmly believe that no one else should either.
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June 2022 by AA P.
Very Friendly, and Very Sincere people at Paris! After months of looking for my dream car, I finally found her in a little town called Paris. Not only my dream car, but the best price for value mustang within 500 miles! I made the 3 1/2 drive from Waco, and it was it was a short, simple, process. Nobody trying to shove warranties and extra fees into your face. The car was immaculate and I didn't feel cheated. THEN THEY SENT ME A GIFT BOX IN THE MAIL. With a "Paris" Mug, Cap, a local coffee brand, bottle opener and a box of cookies. I was totally blown away!Thank for the best car buying experience I've literally ever had. Thank you Andy, and Logan
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April 2022 by Sharon Cundari
Logan was awesome, kind and knowledgeable. Truly a good person. We had to buy a vehicle while visiting in Texas, we highly recommend Paris C/B/GMC dealership.
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March 2022 by Crystal Taylor - Haley
Their vechiles are great and their staff is awesome!
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February 2022 by Brian R.
Great place to do business! I was greeted immediately and everyone I came across was friendly and made sure I was being taken care of. I would highly recommend!!
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January 2022 by Stephen Rhodes
Had an amazing experience purchasing my truck here! Logan Thompson was remarkable, informative, and allowed me to move at my own pace in finding my dream vehicle! Grant did a fantastic job of overseeing and making sure all questions were answered quickly and seamlessly. Andy was also great and made sure the entire experience was comfortable, enjoyable, and efficient. I will be doing all of my business here from now on! I recommend you do as well!
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December 2021 by Marcus Allen A.
The most genuine group of people you'll ever meet. They really treat you like family and will do whatever it takes to meet the needs of the customer.
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November 2021 by Sandra Couch
Great service and fast and very detail
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November 2021 by Heather Morehead
We purchased our Truck today from Aaron he was very knowledgeable and such a genuinely nice person! He made us feel comfortable and welcomed the entire time we were there. We will be back to Chevrolet of Paris because of Aaron.
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October 2021 by Blake M.
What a joke of a service department. I had to drop off my truck for a transmission issue while on vacation.Rented a car to continue on with my vacation.After 2 days of many phone calls on my part I had to extend my vacation and car rental another day.I was assured my truck was fixed 100% and ready for pickup.Showed up to pick up my truck to find out they were still waiting on parts.Unbelievable, took my paper and truck and left.drove home 2 hours so I can get serviced by a professional service department.
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September 2021 by Amanda Fuller-Garnes
I DO NOT recommend Paris Chevrolet Service Dept.
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April 2021 by Chris M.
Spend the extra 2 hours and go to Dallas for decent service and better pricing. Higher prices, awful customer service, and takes advantage of not having local competition are reasons enough to drive to anywhere else. J.T. Thompson and Chris Pickerill should be fired for their incompetence and basic understanding of customer service.Truck broke down with 6k miles yet I'd still consider it a better performer than those two wastes of payroll.