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December 2023 by Caja
They’re always rude as hell ! Definitely switching banks ! Will talk over u while u asking a question. If I could rate them a 0/10 I would !
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November 2023 by messy jetski
Good look cashing a check here if you maintain a low balance. Banked with them for over a year and in over $20,000 of deposits never once had check that didn't go through. Yet any check I try to deposit over $1000 still requires a hold. I'm tired of being treated like a criminal or a thief, and I'll be banking elsewhere.
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November 2023 by Jesse Haun
The people there are great. However, the new zoom-style atm system is one of the dumbest things i've ever seen. They literally covered the window in the drive-thru through which you would normally be able to see the tellers with ai-generated pictures of smiling tellers. No more pneumatic tubes, just an ATM with a built in phone so you can "facetime" with a teller.Since installing these ridiculous machines they've reduced their lobby hours, effectively reducing the amount of time a customer has to do actual banking.The whole thing is just gross. I imagine an aging and out-of-touch board of directors getting taking for a ride by some young, equally out-of-touch corporate consultation firm. Even worse, it feels like an effort to cut down on labor. Disappointing, especially for a Credit Union.
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November 2023 by danny allen
I have called two times. Once on 10-24 and once on 10-17 and left a voice message. Still no return. How unprofessional and iam a member SMH
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September 2023 by Debra Royal
Been doing business with them for about 5 years. Have been very pleased with all aspects of doing business here. Very helpful and,always greeted with smile. Wonderful people. The online site is great. Instant knowledge of your transitions. Move funds and pay bills. Never been more satisfied with a bank.
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June 2023 by James Melton
I love conducting business here! Ms Wendy and Ms. Lisa are rock stars!!!!
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March 2022 by God is Love
Red River finance my brand-new truck they were very friendly and professional. I recommend them for your financial needs.
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February 2022 by Donald Alexander
Red River finance my brand-new truck they were very friendly and professional. I recommend them for your financial needs.
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January 2022 by Emma Smallwood
We went in to refinance my husband’s car. Was so quick and easy, they were so friendly and seemed so happy to help us out! Got us all set and we were in and out with ease. We will definitely be using them in the future!
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December 2021 by Velva Cole
I have been a member of RRFCU for over 30 years and I now live in Dallas TX for over17 of those years now and love the fact that when I have to go into a bank branch to handle face to face business- I don't have to drive all the way to TEXARKANA i can go to Paris or Sulfur Springs TX. Thanks!!
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October 2021 by LaShadria Minor
The staff is so wonderful I love doing business with them!!
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October 2021 by Emma Murphy
We went in to refinance my husband’s car. Was so quick and easy, they were so friendly and seemed so happy to help us out! Got us all set and we were in and out with ease. We will definitely be using them in the future!
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September 2021 by Alyssa Holybee
Hard to get on the phone but the ladies are as helpful as they can be when they can.
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July 2021 by Creative Chic
We have been banking with RRCU for years. Four generations and we’ve always had great experiences. I started out with a Homer’s Club Savings account in the 80’s, and now my daughter has her own account. Great introduction to banking and financial independence for children.
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April 2021 by DaMekia Woods
Everyone there is Really nice,and I Absolutely Love banking here.Have been with them for years.Great place to consider with your banking choice