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March 2024 by Chris Davis
I was hit by a USPS mail carrier and the supervisor told me I would be contacted. Weeks later I was given a number to call that doesn't exist. Now a month later with no info I have filed a claim with my own insurance, and have spent $1200 for a rental so far. The misinformation I was given will end up costing me literally $1000's.
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October 2023 by Frances M. Bielss
Delivery wrong letter to the residence addressPost master needed to read there. Mail before they deliveryI'm at ,575 12 th st NE. Paris TexasI got 529 12 th st NE Paris Texas. Mail delivery mail boxesQuestion. why ???Where my mail. Delivery to a wrong address also. ?When I try calling the. Post office. Add me on holdI opening some one letter by mistake because. Notmine same first name different last name ..I need there letter pick up add to the right address ..
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October 2023 by Debra Royal
Have to have a PO Box to get my mail. The route I'm on the carrier is always on the phone. And they never get the mail in the right box at my apts. So I pay an extra $168. A year.
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October 2023 by Danisha Smith
I called to ask about a package that said it has been delivered to Front Desk/Reception/Mail Room and the lady was so rude she told me and why are you calling me about this
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June 2023 by MisterZ
The older lady in the front desk and overall staff was able to help me get through with my passport process for my girlfriend and I. We were a bit late but I called in advance to let them know and thankfully they were able to keep us in. Thank you so much for helping us get the process done quickly and efficiently.(I did have my documents all in order ready to go to so that helped)
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April 2023 by K Len
If I could give 25 stars, I would! This post office went above and beyond anything I have ever expected. I’ve never had an issue with this particular post office. I mailed a package on April 19th from Nevada. It said package was delivered 22nd. My family member never received it. My 4 year old niece wouldn’t be getting her candy care package! I was really upset, but realized everything could be replaced as I had insurance on it and saved receipts, but STILL wondered, “who got the package?” I went ahead and opened a claim. Lisa called and said she would be investigating it! A few days went by and nothing. Today my niece called, “they found the package 5 days later!” I was in disbelief. Somehow they tracked the package to where it was delivered. HOW? They knocked on the door and a gentleman answered, and they asked if he had the package, he said yeah, pointing to the corner. She said “well we’ve been looking for this.”The regular delivery lady had gone on vacation and a replacement made the delivery that day, nowhere near my nieces front porch. This is a long post, but this facility needs to be commended! They didn’t have to go to these lengths! Lisa and Lisa are both rockstars! They both need an extra week of paid vacation! Thank you ladies! My niece is happily munching on all her candy right now thanks to yall!
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September 2022 by Kayla Ricks
The staff at this location are friendly, kind, patient, and generous. They all seem to be genuinely happy to be there and to help.
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July 2022 by Maricruz Teran
The service is amazing and always gets to destination by the time they say.
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February 2022 by Gina Figueroa
Have always good good service. And love my mail carrier, Wanda.
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October 2021 by Jenn s
Routinely loses packages or they will state package was not delivered because no one was home. Many times the mail person was just to lazy to deliver the package so they lie about it. This has happened one to many times. Talked to them about it and they just don't care. Get pretty much a "oh well" attitude. Worst post office ever!
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September 2021 by Jax Medina
Keep your nosy employees out of my business. They are to deliver mail only and they can not do that correctly.
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May 2021 by Emma Murphy
Very happy to take a lot of our money and not help us with anything we need. We’ve been in the middle of a move and the postal service was more than happy to take our $100 to change our address but conveniently left out the fact that we could not receive mail at our new address bc it’s a private road. How were we supposed to know? And they were also kind enough to take another $100 from us to get us a PO Box there at the office, after we had to be the ones to call them three weeks later and find out that they have been returning all of our mail to the senders without letting us know. So my new vehicle title and my husbands expensive music equipment (hundreds of dollars worth) is all currently lost in the mail system bc the postal service is failing miserably at their job. It’s just such a mess and we are both very unhappy with the lack of help that we are receiving from them.
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January 2021 by K Paige Ring
The older lady wasn’t wearing a mask. Everyone else was. I suppose the mandatory mask law was taken as just a suggestion. Who am I to judge? Maybe she’s a special case because coworker was wearing one. Everyone else in the building was wearing one. Not her though.As for mailing, yeah. I’ve used them tons. Awesome service and friendly staff. Never experienced a problem. 10/10You can get your mail sent out and Covid all at one convenient place!
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August 2020 by kj p
The older lady wasn’t wearing a mask. Everyone else was. I suppose the mandatory mask law was taken as just a suggestion. Who am I to judge? Maybe she’s a special case because coworker was wearing one. Everyone else in the building was wearing one. Not her though. As for mailing, yeah. I’ve used them tons. Awesome service and friendly staff. Never experienced a problem. 10/10You can get your mail sent out and Covid all at one convenient place!
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February 2020 by signbear999 signbear999
Can I have your junk mail?