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September 2024 by Roberto Torres
Front desk lady was very helpful and very nice . I got my part sooner and it cost way less than the dealer 😅!
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September 2024 by Ana Banda
Was having problems with my car computer found this place online called them and they where so helpful and worked fats to get me a replacement
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September 2024 by Zayzam Rojas
I'm so glad I found this place the worker's are so helpful and nice
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August 2024 by Jesus Sanchez
I recently had an outstanding experience at 1800ECM, where the staff truly went above and beyond to ensure I felt welcomed and valued. From the moment I walked in, the atmosphere and friendly smiles set the tone for my visit. The team was incredibly knowledgeable, taking the time to answer all my questions and offer personalized recommendations that suited my needs perfectly. Their attention to detail and genuine care for customer satisfaction made a noticeable difference. I left feeling not only satisfied with my purchase but also excited to return. I highly recommend 1800ECM to anyone looking for a top-notch experience!
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August 2024 by Chris Humphries
11/10 some of the most honest people in the module repair game and the most helpful sales staff! Not every repair goes according to plan, but John and his team always stand behind their work!
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August 2024 by Gonzalo Sanchez
Had been my go to place for about 5 years now. Never had any major issues n they always take care if my warranties as fast as they can.
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January 2024 by Charles Burnett
Very honest and do good work
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January 2024 by richard patterson
reading the review is very surprising because I got the opposite. outstanding customer service & great to deal with
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October 2023 by Paul S
reading the review is very surprising because I got the opposite. outstanding customer service & great to deal with
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July 2023 by Chris T.
The SHADIEST company EVER! Got ripped off after paying almost 2k for a used, umprogrammed ECM, that was supposed to be the actual opposite. Some tool named John, who claimed to ve the owner, was the rudest and most condescending ahold ever. Tried to deal with a service rep by the name of Colton, who has now just followed suit. Completely full of crap. Take a look at ALL OF THEIR REVIEWS on Google. They're absolutely horrendous. AVOID THIS SCAMMING, SORRY EXCUSE FOR A BUSINESS. Having to get my attorney involved to try and get refunded.
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July 2023 by JAY W
They sold our business a used & non-programmed ECM for $2000 & advertised it as New & Programmed & Ready for install. Talked to some rude ****** by the name of John (stated he was the owner) & told us too bad & to shove the computer up our ***! Tried to deal with a customer rep named Colton, who gave us the run around for over a week, with no resolve. They pretty much to us to **** off & too bad. ****** reviews are extremely negative & horrible, to say the least. WE will be flying out to their company to talk with them in person. AVOID THIS SO-CALLED \
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July 2023 by Robert S
Always take care of us at the shop and quick turn around
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April 2023 by Jr. Master Tech
I have read multiple bad reviews from customer about 1-800-ECM....but i have used them multiple (10x) time over the years and never had an issue.....every ecm was either repaired ...was unable to repair and was sold a new one at a reasonable price(@50%of dealership cost).or reflashed...100% satisfaction (i recommend them)Jimmy T&T construction
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March 2023 by Michael Adrian
I purchased an ECM from this company in January. I paid extra to have it shipped over night as my only vehicle was not running. When I got the ECM it looked like it had been painted with house pains and a paintbrush. You could see the brush strokes on it. When my mechanic put it the truck would run but had multiple codes and would not drive. I contacted them and they asked me to ship it back but would not cover shipping even though the part was bad. Lucky my mechanic found a good ECM locally and got the truck back on the road. I asked for a refund and have gotten nothing but excuses from these people. They said “their account denied my refund” and that “she only comes in a few times a month and they will have to look into it”. They have had the ECM for over a month and I’m out $2k on a bad part. When I asked what we could do to get this taken care of they said “I don’t know call back next week”. DO NOT BUY FROM THEM!
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February 2023 by Terry Thelen
SCAM buyer beware! I order an ecm from Steve on 12/8/22. Steve told me it was in stock and available to ship same day. I gave my company credit card information to him. He called back within the hour and said they did not have my part and I would need to send my old ecm for them to reprogram. I said no and told him to cancel my order. That evening my card was charged. I called back and spoke to Steve again and he said that the accounting department handled that, but when I requested to speak with accounting I was denied. Then my card began to get charges from facebook in various large amounts. My card company denied them and I stopped my card. I failed to read all these reviews. Don't make the same mistake!!
