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March 2024 by Sandra Hernandez
Diego was such a great help highly recommended this insurance place
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March 2024 by Walt Dizal
I have been getting my liability insurance through Amax for over 5 years. I had 3 vehicles insured at the same time. Every time my policy would expire they would raise the rates on me. I would tell them I am an excellent driver with no accidents or tickets for over 10 years. I did not understand why I have been a good customer to them for all these years just to get higher rates every 6 months. They would try to justify it by saying that I had to pay more because I live in Pasadena. So the last time my policy expired it was the same situation. They said "oh the company you are with is going up." Then they say let me check for something cheaper but only present me with a higher option. The woman behind the desk told me I could go look for better prices so I left the location. When I got home my wife could see my frustration and began calling around for me. Now I have State Farm. Even the their representative was impressed with my driving record and offered me a policy for less than half of what I was paying through Amax. I also pay through State Farm's app so I don't have to go into an awkward insurance office every month anymore to pay. I could not leave a 1 star because you guys really did me a favor by sending me away. Thank you.
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January 2024 by Norma Hernandez
I’m highly disappointed in the service I was provided. After requesting and speaking to a so call “supervisor” Anita I was even more shocked of the unprofessionalism and lack of knowledge of my situation. Not only that. I over heard a comment she made regarding her family member being a drug trafficker as if she was so proud. I will also be contacting corporate over all of her lack of understanding of how to treat her customers. I will definitely be canceling my policy with this company.
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January 2024 by Ghulam Mohammad Azizyar
Affordable company I love them found them online and I don't regret it
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December 2023 by MissRoberts
Affordable company I love them found them online and I don't regret it ?
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August 2023 by Blanca Acres
They do not answer the phone and when they do answer they hang up as if it is not important
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May 2023 by Deborah Estrada
Always kind and attentive
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April 2023 by Adrian DeLaFuente-King
The 2nd attempt was way better than my 1st. Different location and different personalities. This one was sweet, informative, and very knowledgeable. Complete 360 from the other office. I intend to do business with them this week, but the deal maker was Southmores customer service. At the other location, she was rude, ignorant, and unknowledgeable. Closed ended responses and lied. Completely different experience from that of the young lady at Southmore.
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November 2022 by Jovan Archundia González
Why do they have a phone if they never answer!Bad attention
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November 2022 by Rachel Almendarez
Ms. Vero was soo professional and patient. Soo super nice, very clean establishment and the most affordable quote I've found... Thanks!
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October 2022 by GamingWolf _40
I have tried to get insurance from 4 other places before I went here. I called ahead and gave them my basic information. NOT ONLY did they make is UNBELIEVABLY easier to get insurance but it was over $100 cheaper than anywhere else I have tried. I got to the place and it took like 10 minutes and I walked out with full coverage. I could not believe how fast and easy they made it. If you need insurance CALL THEM.... you will save a TON of time and Hassle.
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October 2021 by Estela Flores
Very good attention from Yajaira and a good work environment !!!
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October 2021 by Karla Chavez
They never answer the phone :(
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October 2021 by Andrea Morgan
Samantha was the original person to get me my insurance lowest I found for 3 vehicles... I like how they call and remind me my payments due because I forget lol no bad things to say about this location
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October 2021 by Joshua Woodrum
Prices have went up from the old days (5 years ago) of $39 month insurance.
