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January 2024 by Charles Culpepper
Purchased some fuel stabilizer.
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November 2023 by Rosa Pineda
People don't care about the customer
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October 2023 by Sylvia Thomas
Their prices are higher than AutoZone but I pop in there to ship stuff. The people are really courteous and helpful.
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July 2023 by Heidi Hogue-Komm
Jonathan, is an outstanding employee. He's kind, helpful, courteous, personable and a great person to talk to. Thank you, Jonathan for all your help. Heidi.
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July 2023 by emilio aguillon
Dont buy a battery here! They dont honor their warranty!!
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June 2023 by Let's be kind
My oil light came on, and the two employees were so helpful, I bought the oil and one of the employees put it in the car, I really appreciate your help, thank you so much
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May 2023 by Cristina Medina
If I could give zero starts I will but unfortunately I cant, on Monday April 24 I made a stop at this store hoping as a young women to get help but no what did I get? I got what you could called harassed by who I believe was names ISMAEL. He offered to help me take my stuff to my car which at first I didn't think much of it just him being nice, as we were walking to my car he kept complementing my body and asking if I was single. I didn't proceed to answer as I didn't think it was professional of him to ask this, he then tried to ask for my number and as I told him I wasn't interested he made me feel so uncomfortable to the point that I felt so disgusted and knowing im never coming back to this store again and feel bad for all the women that have probably been thru this with him at this store and weren't able to speak up. Management needs to do better with who they hire.
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April 2023 by Mother’s Love Apparel and More
I shop here all the time for my patsy and have for several years. However we were doing our taxes next door I was thirsty. So I walked next door stood in line. It look like they were having an issue with the gentleman’s part looking it up finding it some thing. So I asked if there was anybody that can ring me up just for the soda he rudely looked at me and goes “yeah as soon as I’m finished here”. You just lost a customer and referrals. It would have taken seconds to ring up but instead he wanted to give me attitude. So screw you I will take all my business elsewhere.
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April 2023 by Ben Rodriguez
It’s alright, their parts are a bit overpriced
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October 2022 by Rosio Hose
I came to this specific store because its close to my house and there always nice there! Today a Monica wanted to be rude af when i went go get my truck coded by not letting my 5 year old use the restrom while we waited for someone to come out and code my truck. Talking about Covid19 regulations when they've always allowed the restroom for paying customers!
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October 2022 by Baraka Scott
Tony was awesome and helped with my break light with no issue thank you advance auto for the great customer servide
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October 2022 by Dan Freeman
Employees very helpful. Didn't have part but found store that did.
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August 2022 by Gina Silva
Worst service ever! A female who refuses to give her name put me on hold for 1 hour. Rude
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March 2022 by jossue castillo
Hands down some of the best customer service for an auto parts store in Pasadena I've had in a long time , I tip my hat to Monica she was verify polite & professional didn't allow me to leave until my satisfaction was met ...yall need more people like her ?
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February 2022 by Gemma Ibarra
Thank you to Victor my husband was in and out the store. Called 1 hr before closing time to make sure they had the item i needed in stock. I just let him know I was on my way and he was ready with my parts on the counter. I'm truly grateful for making our night go a bit smoother. This is what you can call great customer service. Thanks Victor for your service.
