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“I had a wonderful experience with customer service superb. The representative she went above and beyond when she sensed my frustration about a situation. She took her time and listened. She followed through and let me know every step she was waiting on or completed. Thank you so muc”
“Had called to add a new vehicle to my policy, was helped with what I needed and on top of that they were able to work with me on my budget cause I didn’t have a lot to work. I recommend them forsure I spoke Rebeca I recommend her, they are good people and am satisfied with their service”
“For over 10 years I've been taken care of by Liz and here amazing staff. They are very helpful always available. Their customer service goes above and beyond.”
9AM - 5PM
1001 Fairmont Pkwy A, Pasadena
Auto Insurance
“Mrs. Gonzales and her team are excellent. They are knowledgeable, patient,professional, and kind. They are all bilingual. I would recommend her to all my friends and family.”
“Great customer service every time I come to the office! They always greet me with a smile and answer all my questions. Thank you Jannette, Monica and Danisse!Come check them out to save money”
“I have always been pleased with the service here, and they use to be the cheapest around, but that has changed, they still deserve 5 stars for the service they give....”
“5 stars for Mauricio Munoz The financial Representative at TBCU who was a big help on getting me my 2023 dodge ram Very communicative and patient Representative very friendly and helpful in all ways really glad i came across him when it came to my getting my first truck will for sure be going back to him in the future.”
“The person that I was doing business with on my insurance was an awesome individual is not often that you meet customer service with these skills his name was Alex he was extremely patient and understanding the customer he waited on before me was really giving him a hard time and he kept his cool and I noticed this wonderful person for doing his own business I will tell my friends and family and coworkers in college about this location once again thank you so very much Mr Greg”
“I absolutely loved the patience and professionally of TrueBlue. Marina was helpful and knew her job well. On top that, the Feng-shui of the business helped the entire process feel calm and peaceful. A+++. Walked out insured!”
“The 2nd attempt was way better than my 1st. Different location and different personalities. This one was sweet, informative, and very knowledgeable. Complete 360 from the other office. I intend to do business with them this week, but the deal maker was Southmores customer service. At the other location, she was rude, ignorant, and unknowledgeable. Closed ended responses and lied. Completely different experience from that of the young lady at Southmore.”
“Thank you Micaela for helping me get a good price for insurance after 2 days looking for insurance i finally got a good price that i could afford thank you once again??”
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“Hey viewers I had a great experience with John at State Farm. He did an outstanding job, professional, knowledgeable, and took the time to answer all of my questions. He made the entire process smooth and stress-free, and I truly appreciated his excellent customer service. I highly recommend John to anyone looking for an insurance agent who genuinely cares about helping his clients. Thank you for the great service!”