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September 2023 by Samson
Billy Lowery Automotive is good about taking your money at dealership maintenance prices, and they'll lie to your face without doing the job properly.
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September 2023 by sara wagganer
I mean, that was the easiest I have ever had significant work done on a vehicle. I had an AC line leak...not sure what that even entailed...I just know my AC was blowing hot in 100+ degree heat. I got my vehicle back in one day! It would have taken over a week to get an appointment at the dealership.Thank you so much!
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April 2023 by Denise Vasquez Gomez
I have been coming to Bill Lowery’s now for decades, and will continue doing so because they have always done a great job on all my vehicles. I am definitely impressed with the experience, professionalism, and honesty of the work they provide. Tony especially has been doing a great job in management, I can truly say I trust his expertise and knowledge of the best parts to use in repairing the vehicles that I’ve brought in to get repaired. I would highly recommend them to anyone and will definitely bring any vehicle back here to get serviced.
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April 2023 by David Upton
This repair shop was the best before Billy retired. But now a new crew is in charge. Tony is the lead guy and he is dishonest. I dropped my truck off for them to diagnose a problem I suspected was a timing chain issue. Tony called me back and informed me that I did need a new timing chain kit and it would cost ~$2300 (parts/labor, less sales tax and "shop incidentals"). I decided to get a second opinion from another mechanic and when I picked up the truck, Tony charged me $65 for the diagnostics. I asked him if he had performed any diagnostics on the truck and he said no. They just listened to the truck and agreed with my assessment. I told him that his "diagnostics" fee was unfair since he had done nothing to confirm the problem. He simply pointed to the sign on the wall ($65 shop fee). I told him I would never use his shop again and he said "I'm glad".That afternoon, I stopped by another shop. The lead mechanic listened to the engine and said, "Well, I can't confirm it's a bad timing chain unless I briefly run the engine without the serpentine belt in place." I agreed for him to proceed and his diagnosis confirmed the timing chain was ok. The water pump pulley was bad (making noise). He quoted me $750 to replace the pump (parts/labor)..In Summary, Lowery's Automotive (with Tony calling the shots) did NOTHING to confirm the engine problem and were prepared to charge me over $2300 for a timing chain I did not need. We've all heard the stories of mechanics/shops charging for work that's not necessary. Well, I experienced it firsthand and I'm lucky I did not allow Tony's gang to work on my truck.STAY AWAY FROM LOWERY'S AUTOMOTIVEService: Auto engine diagnostic
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April 2023 by Melanie Lopez
brought my Hyundai Tucson in for service and Tony was so honest and helpful! he kept me updated throughout the day and gave me the best prices in town! I couldn't be more happier! Thanks to Tony and the best mechanics I will definitely be back and recommend everyone here!
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April 2023 by Gabriel Treviño
Billy Lowery Automotive exceeding my expectations with amazing quality service. I had taken my vehicle to the dealership and they had my truck for 5 days and were unable to diagnose it. I finally picked it up and took it to Billy Lowery's and it was diagnosed and repaired in less than an hour. This is my new go to mechanic shop, I highly recommend.Service: General repairs & maintenance
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April 2023 by Steve Mendoza
Not sure what all the bad reviews are about brought my F150 for a coolant leak they replaced my radiator and hoses had me in and out the same day at a very fair price not sure what other people are expecting but nothing is free in the world thanks billy lowery and teamService: Auto water leak repair
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April 2023 by Connie Wallace
This place was top notch when Billy and James were in charge. Now that they have retired and Tony has taken over it is terrible. They are not honest and cannot be trusted. I was a customer for over 20 years but no more.
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April 2023 by David U.
This repair shop was the best before Billy retired. But now a new crew is in charge. Tony is the lead guy and he is dishonest. I dropped my truck off for them to diagnose a problem I suspected was a timing chain issue. Tony called me back and informed me that I did need a new timing chain kit and it would cost ~$2300 (parts/labor, less sales tax and "shop incidentals"). I decided to get a second opinion from another mechanic and when I picked up the truck, Tony charged me $65 for the diagnostics. I asked him if he had performed any diagnostics on the truck and he said no. They just listened to the truck and agreed with my assessment. I told him that his "diagnostics" fee was unfair since he had done nothing to confirm the problem. He simply pointed to the sign on the wall ($65 shop fee). I told him I would never use his shop again and he said "I'm glad". That afternoon, I stopped by another shop. The lead mechanic listened to the engine and said, "Well, I can't confirm it's a bad timing chain unless I briefly run the engine without the serpentine belt in place." I agreed for him to proceed and his diagnosis confirmed the timing chain was ok. The water pump pulley was bad (making noise). He quoted me $750 to replace the pump (parts/labor)..In Summary, Lowery's Automotive (with Tony calling the shots) did NOTHING to confirm the engine problem and were prepared to charge me over $2300 for a timing chain I did not need. We've all heard the stories of mechanics/shops charging for work that's not necessary. Well, I experienced it firsthand and I'm lucky I did not allow Tony's gang to work on my truck. STAY AWAY FROM LOWERY'S AUTOMOTIVE
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March 2023 by Connie W.
This place was top notch when Billy and James were in charge. Now that they have retired and Tony has taken over it is terrible. They are not honest and cannot be trusted. I was a customer for over 20 years but no more.
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March 2023 by Jeff Eman Berg
Tried to charge me 3 times the price to change a gasket casing as other mechanics in the area. Hung up on me when I turned down the offer, without saying goodbye ect.
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February 2023 by Mariah Angelo
Price is extremely high. We went in for 1 spart plug and costed almost 500.00. This place used to be reasonably priced.
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August 2022 by Kelly Keifer
I took my car here all the time back when I lived in Pasadena. Two brake shops told me I needed new brakes and rotors. It was going to cost over $400. I took it to Billy who told me that I didn't need anything done to my car! What kind of mechanics say that? Honest mechanics that's who. I wished I lived closer so I can take my car back to Billy but unfortunately, I don't. Thank you Billy for being so honest.
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March 2022 by patricia kuykendall
Lowery's is the only place to take my vehicles for automotive maintenance and repairs. I was told I needed new tie rods when I got an oil change. I took it in to Lowery's only to discover my car needed nothing. They are honest and thorough. Thank you Tony! They wouldn't even charge me the diagnostic fee. Thanks for having great values. I will be back at 50k .Service: General repairs & maintenance
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February 2022 by Ann Cloud
We've had our cars there for years and no complaints. They do great work
