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December 2023 by Jorge Trevino
Wonderful experience specially Singh he is very nice and helpful it took 5 minutes to get my phone
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October 2023 by Paul Tabares III
I have wonderful experience Singh is really nice and polite
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October 2023 by Angela Russell
Sing is really helpful an very nice.
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July 2023 by Jason Lindsey
Wonderful knowledgeable staff a great place to go if you're having problems
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April 2023 by Marcelino SR Reyes Parque se USA LA moringa.
Very good, helped my wife get a brand new phone, they were very helpful, I definitely recommend! Go to store they are very good! Anisa & johana helped me so much.
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April 2023 by Jassan mares
Really good customer serviceThanks Eileen for your help!
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March 2023 by Trey Boi
Very nice helpful ladies at this store! Good experience here.
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February 2023 by Cruz FromYoutube
Exceptional customer service from employees & very nice deals!
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February 2023 by Sabina Sutaria
Service was really good i will definitely come back
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February 2023 by OMAR K
Great plp to work with ! Highly recommended
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January 2023 by Leta S.
I work as an Employment Assistance agency here in Houston, and I called to recommend a potential employee for the organization. When asked to speak to the manager, the person answering the phone (voice sounded as if she could care less), stated that "She"wasn't there (this woman didn't ask to take a message or offer any assistance at all) ..and when I asked if I would be able to reach someone else, or if there was someone else, the store employee deliberately hung up on me.
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May 2022 by Jonathan K. Corea
Completely unprofessional, unhelpful, and blatantly rude. The female manager that works there never offers any type solutions and have offered me the worst customer service I’ve seen out of any carrier. I would suggest not hiring any mediocre lazy clerk you find off the street just because you guys are in need of staff.They offer no solution, always carry an attitude as if I’m not long-term customer with them. Always making up excuses to charge you more for any inconvenience. Excuses I have not experienced elsewhere with any other carrier. I have been misled by the clerks in there and they have offered me the worst service I have ever experienced and I regret ever switching to this company.I was high on Cricket at the start and I have been loyal, but this mediocre excuse of a service and my experiences with the clerks have made me turn sour.Unless Cricket improves their service, gets rid off the incompetent manager at this location and actually try to offer some type of customer service to loyal customers then I would suggest TO NEVER SWITCH TO CRICKET! USE LITERALLY ANY OTHER PROVIDER! IT IS NOT WORTH IT!
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April 2022 by Jonathan K. C.
Completely unprofessional, unhelpful, and blatantly rude. The female manager that works there never offers any type solutions and have offered me the worst customer service I've seen out of any carrier. I would suggest not hiring any mediocre lazy clerk you find off the street just because you guys are in need of staff. They offer no solution, always carry an attitude as if I'm not long-term customer with them. Always making up excuses to charge you more for any inconvenience. Excuses I have not experienced elsewhere with any other carrier. I have been misled by the clerks in there and they have offered me the worst service I have ever experienced and I regret ever switching to this company. I was high on Cricket at the start and I have been loyal, but this mediocre excuse of a service and my experiences with the clerks have made me turn sour. Unless Cricket improves their service, gets rid off the incompetent manager at this location and actually try to offer some type of customer service to loyal customers then I would suggest TO NEVER SWITCH TO CRICKET! USE LITERALLY ANY OTHER PROVIDER! IT IS NOT WORTH IT!
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March 2022 by Jay M
This cricket store is very helpful and professional. If you are looking for a new phone line I highly recommend them over the other nearby cellular stores.
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October 2020 by Loretta Scribner
Great service