2 hours of waiting, for them to respond that a procedure cannot be carried out, being able to answer that by phone or there at reception. You should have an appointment system to improve your customer service and so that those who answer the phone have more knowledge about the different procedures.
September 2023
Very professional; They have helped org Open Hands a lot and I highly recommend them
April 2023
They were very patient and pleasant in spite of my bumblings trying to send a document multiple times. Thank you Ms. Ramirez!