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August 2025 by Brandon David Walker
helpful staff
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May 2025 by Mark Diaz
I don’t usually leave negative reviews, but my experience here was disappointing enough that I feel compelled to share.
I came in with a clearly defined shipping need: a lightweight kite that needed a long, narrow package. I was initially glad to find a tube in the store, but the staff member strongly discouraged me from using it, insisting a box would be cheaper, despite my concerns that the box size would make shipping expensive.
Following her recommendation, I purchased bubble wrap for another item that would have bounced around in this huge box, and I spent time carefully packing everything, only to be told afterward that the box would cost well over $100 to ship (not including packaging materials,) which is exactly what I was trying to avoid. I then repacked the item myself into the tube (which the same employee had discouraged), had to remove the bubble wrap that was initially suggested since it wouldn’t fit, and then asked for a new quote. It came out to over $60, but that was separate from the tube/bubble wrap which would have come to around $75ish. I said I’ll just take the tube and ship it elsewhere and yet, I was still charged for the bubble wrap I couldn’t even use and never needed in the first place.
I understand policies around opened packaging, but this felt more like a bait-and-switch. The employee was friendly on the surface, but the advice given cost me time, effort, and money unnecessarily. There was no acknowledgment of the mistake or attempt to make things right.
I ended up shipping the item elsewhere where the experience was smooth, honest, and exactly as quoted, about $20.
I’d recommend anyone needing specialty shipping go elsewhere, preferably to a location that listens first and charges fairly.
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November 2024 by Crystal Munoz
Stay awesome
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August 2024 by Regine Panelo
Just got helped by Cori and she was amazing!! Patient, helpful, and made my trip in there quick! Great store and even better associate
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July 2024 by Phúc Thịnh Phạm Trần
I have never like any shipping office like this one, the lady who helped me was so nice, she smile all the time and have a lovely voice.
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January 2024 by Kathleen Tucker
The caucasian woman with short hair helped me find 2 boxes to put together to fit 2 scooters I needed to return. She put them together and packed them for me. She seemed to know everything about the place and could answer any questions I had. Both women were nice. Great experience
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October 2023 by Bella V
Unhelpful and insufficient.
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May 2023 by Dylan Gonzalez
Very quick and easy service! Tammy was very kind and was a tremendous amount of help! Was my first time using FedEx but now know why it's a competitor!
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September 2022 by King Zahi
Cori, Enrique and Tammy were extremely helpful, kind, patient, attentive and knowledgeable in helping me print out my presentation. I love going to Fedex because there is always great employees that have the patience to make the customer their priority. I will continue to come to this location and recommend it to all of my colleagues. Thank you from the bottom of my heart.
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July 2022 by Force Transportation INC
Cori, thank you so much for your help! You went the extra mile for us, and we appreciate you so much! We 10/10 would recommend this FedEx!
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July 2022 by Mike V
Fed EX IS ABSOLUTELY THE WORST DELIVERY SERVICE EVER! seriously this company should go out of business.
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May 2022 by Robert “Bob” McCullough
Enrique helped me out!!! Great service.
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April 2022 by Reinhard Zapfe
Was told I couldn't ship a firearm safely. Had shipped several there previously. Interesting rule change.
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March 2022 by Jennifer Davis
If I could rate 0 I would .I never ever come to this overly expensive FedEx store the nerve to charge $12 for a simple small letter for ground. I will always go UPS and U.S. Postal. I will never even look at FedEx. Too over charge me $12 for simple ground shipping small letter ✉️. This place is a rip off.
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October 2021 by Bryan Campbell
I dropped off a return package at the Office Depot desk and didn't get ANY receipt or paperwork. When I asked for a receipt the guy behind the counter said I had a return shipping label taped to the package and that was all I needed. While I was still objecting the Fed-Ex guy came in and he handed him the package (two rugs taped together the way I received it.) I got NO paperwork from Office Depot or Fed-Ex.I was only credited for 1 rug from the return, costing me over $100. Since I had no shipping paperwork, to document my return, the rug company would not reimburse me. Thanks Office Depot for hiring an incompenentnincompoop.
