Fitness Connection is a growing gym chain with over 40 locations across three states, offering much more than a typical ten-dollar gym. Most locations boast over 60,000 square feet filled with high-quality cardio and strength equipment, basketball courts, studio spaces, and a Kids Club. Members appreciate the friendly customer service and supportive atmosphere. Many reviews highlight the helpful staff, with members noting how employees go out of their way to assist, even outside of work hours. However, some members have raised concerns about cleanliness, equipment maintenance, and locker room conditions. While the gym has a large variety of equipment, issues like misplaced dumbbells and broken lockers have been noted. There are mentions of a desire for more functional fitness areas, as some equipment is locked away and only accessible with a trainer. Additionally, the change from 24-hour access has frustrated long-time members, who wish for extended hours, especially during weekends. Despite these issues, Fitness Connection remains a solid choice for individuals, particularly teenagers, looking to get in shape. The gym's affordable pricing and variety of amenities make it an appealing option for many, though potential members may want to visit and assess the specific location before committing.
Today Jennifer, the manager Help me get a membership. She went beyond to help me. I couldn’t be more happier with my service with her. She was patient with me and I couldn’t ask for a better customer service. I will be recommending everyone to see her specifically. Thank you again
July 2026
Great customer service, super easy to sign up and get into things. Alex was super professional, and definitely helped make the push for a membership.
June 2026
Oscar and Marcely were lots of help to us today at Fitness Connection
