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March 2024 by Laura Freeman
Staff was very helpful and
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March 2024 by Ann Sanchez
This place used to be soooo good. I preferred it over Chipotle. Ordered yesterday and I was so disappointed. Taste was not as good as it was a few years ago, chicken was cut up into extremely tiny bits. Not sure if it is just this location or all of them but this definitely discouraged me from ever stepping into a freebirds again. The service was the only reason why I gave a 2 star instead of 1.
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March 2024 by Michelle
Came in with my kiddo on a Sunday when kids eat free. We were the only ones in there so they were not busy but I was still rushed thru ordering. I had been there before so I knew I wanted a burrito and ordered one after being told the choices for tortilla. Low carb was offered as an option and that’s what I chose. I asked what choices were on a kids meal and ordered that as well. I got to the register and my total seemed high so I asked why that was. I was told I got a monster burrito. I didn’t order that as I thought I got the regular one I usually get and the monster looked no bigger even tho it was $3 more. I was also told that I got a low carb tortilla and when I asked why that mattered, cashier said it’s $2 extra. That was clearly NOT told to me as I wouldn’t have paid $2 more for a dang tortilla the same size as all the others. We began to eat and my kiddo wouldn’t eat the rice or beans as they were both crunchy. Not at all soft like rice and beans from other places. My burrito was decent even tho it was normal size and there was nothing monster about it. Even on a kids eat free day, the quality and quantity didn’t match the price I paid.
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March 2024 by Troy Warren
What happened yo Freebirds?? It went from being a cool atmosphere to eat and create foil figurines. Now it's blehhhh. Might well go to Chipotle.
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March 2024 by Tan Foreman
The food was terrible and the portions sizes are horrible for the price. Give me Chipotle all
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February 2024 by Jacob Venuti
Worst bowl I’ve ever black beans were not cooked.
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January 2024 by Robert Nickerson
Not that fresh, the cauliflower and steak were both in need of a supply refill and quite frankly looked unappealing. When we requested fresh ingredients we were told it was fine and not to worry, just take what was there. The kids quesadilla barely had any cheese between the tortillas. Rather
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January 2024 by Diego Landin
Cold food I literally live less than five minutes away and I got home and my food was cold my tortilla was hard and ice cold queso was already hard and food was salty spent about 60 dollars just for
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December 2023 by Michael Maciukiewicz
Freebirds is one of the best places for mission style burritos in Houston. I actually usually get their nachos, but both are good. This location is easy to get in and out of, is reasonably clean and there was no line despite the shipping center it's located in was very busy.
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December 2023 by Angie :0
Had been meaning to try this place and was pleasantly surprised! Food was yummy, good atmosphere, and the service was great! The cashier, I believe her name was Angela, was very helpful, and patient. Will be returning soon!
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December 2023 by Aquarius91
Friendly staff and good food. A bit smaller than other locations but it’s still good.
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December 2023 by Ryan Elliott
All good. Just in the area and it’s been too long since I had a freebird.
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December 2023 by Derrick Taylor
Good clean places.and friendly service. The meat season real good. And the portions are bigger than Chipotles. They have a bigger bowl. Free birds need to be next to a chipotle's like AutoZone is still O'Reilly's and we will see who the real boss
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November 2023 by Nathan Ratliff
As a frequent visitor of Chipotle for the last eight years, I finally decided to give FreeBirds a try. I was impressed. I have always heard mixed reviews on this chain. Some love it, some hate it. This location in particular wasn’t bad at all.It was slow and I was the only customer in the building. The girls running the place didn’t let that change their level of customer service. They answered all my questions and had very thorough knowledge on the menu.I’m not sure if the queso is made in house, but it was a little salty. Still good.The only downside was the beverage station. I managed a restaurant for about two and a half years, and the most overlooked piece of equipment in every food establishment I’ve visited is always the beverage station. You can see the black grime in the drip tray and the machine seems to be in need of service from Coca-Cola. Just a little bit of scrubbing and a tune up is all it needs.Other than that, the store was really clean and oraganozed.I had a very pleasant experience!
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November 2023 by Denise A.
My daughter's and I went to Freebirds on Fairmont and the staff were not communicative what so ever. They asked if we wanted certain items on ur burrito and didn't explain it cost extra. We got 3 burritos and spent 48.00. FOR 3 BURRITOS!!!!!! no drink, no chips, the food did not have flavor and I immediately regretted my decision to eat at Freebirds. Never AGAIN! ZERO STARS!!!!
