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June 2025 by Charles Teeters
Did a cash out refinance with them and they were in constant contact. Everyone was extremly nice and helpful. Have always had great service with them. I have had multiple vehicles financed through them over the years and it is always a seemless process. Great job Gulf Coast!!!!
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April 2025 by Raquel Gato
Trisha DeLa Rosa is patient, answered all of our questions, and gave stellar service with a smile! Talk about genuine customer service and very knowledgable.
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June 2024 by Rebecca Ferguson
I had to go through this office to get insurance through GCEFCU for a lower rate on my auto loan with MIRELLA TORRES. I went in on April 15th and she signed me up for insurance under a different individual with my same name! Not sure how this happened since she even looked at my drivers license. When I finally realized what was done she said she would resolve the issue and get me new insurance. I never heard anything and finally signed up through progressive on my own (cheaper than what she quoted me for). Since then I have been asking for my refund back of the money that I put down when I first signed up. I have emailed her and she assures me it will get done. I have called and asked to talk to a supervisor and I never get a response back. I am extremely disappointed in the lack of customer service. As soon as I can I will be refinancing my auto loan else where and will no longer be a member because of the lack of customer service.
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August 2023 by P. Hope Sabedra
Very helpful and extremely friendly awesome staff
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July 2023 by Adam H.
I set up auto-withdrawal some time ago and never gave it another thought. GCEFCU made it easy. These folks are fantastic.
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March 2023 by Esmeralda O.
I usually do my business here online but, they also have great over the phone service. I have my mortgage with GCEFCU and I wouldn't pick any bank entity over my credit union.
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January 2023 by Jenniffer Medrano
We got our mortgage loan through GCEFCU. We were helped by Sydney and Trisha. They did an amazing job at getting us the best interest rate. They were very nice, professional and always kept us in the loop of updating us with the needed documents. I would highly encourage others to to though Gulf coast for any lender needs.
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October 2022 by Fernando Obregon
Victoria Martinez is very knowledgeable, kind, and was extremely helpful with any questions I had during my visit. She was a pleasure to work with.
