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April 2024 by alberto balderas
Always great!
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March 2024 by Yailé Mariat Vinent Pérez
All the food was fresh and juicy, as if freshly made, and I received excellent attention from the employees.
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March 2024 by reina isabel morales sanchez
Very, very satisfied with everything. I loved the attention. I will soon return.
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March 2024 by Jacinto Gutierrez
Don’t know who was at the drive thru window taking orders but the lady was so rude and was yelling at us when me and my wife starting ordering we ended up canceling our order and left to get food somewhere else she need to get fired or not be taking customer orders it seemed obvious she doesn’t have any customer service experience will not be coming back to this location
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February 2024 by Joe Rice
Large selection of good fast food.
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February 2024 by yiyi Garza
Bad service at this
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February 2024 by Diego Landin
Nobody answering the drive thru was there for 13
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February 2024 by Matt in TEXAS
I only get the 2 for $.99 tacos once in a while from Jack... but when I want some, this is my go to place. They do a good job. Order is correct. Staff friendly.
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January 2024 by Imxgine
This location is unbelievably slow, takes 15 minutes to get acknowledged at the speaker, then once you finally get someone taking your order you get sent to park in the front of the store for another 30 minutes. I had a pick up order that said it would be ready in no more than 10 minutes. Here I am 45 minutes into the wait writing this review. Poor management, nighttime workers do whatever they want. Go somewhere else, McDonald’s and Wendy’s right next door.
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January 2024 by Dylan Crawford
Can’t seem to get a order right if their life depended on it. I’ve been three times in the past two weeks and regretted spending every penny.
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January 2024 by Madelyn Vasquez
I have gone multiple times to this jack in the box for a quick bite on my way home from work. The older blonde hair white lady that is taking orders is always rude. You’ll tell her your order and she doesn’t talk the rest of the time. More than 4 times at this location I have been told by her they are out of curly fries. I ask for buttermilk with my order and of course she says they’re either out of stock or once she charged me for buttermilk. 50 cents per sauce may I add. Mind you I work nights so when I stop by it is 8-9am when I get off and yet this 24/7 business is out of stock with some of the most popular items before 11am. Doesn’t make any sense. The customer service alone through the drive thru is enough for me to tell anyone to never stop here even if it’s for something quick. Some advice. Go somewhere else. Food is always cold or half frozen anyway.
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December 2023 by Issak Garcia
Review of Jack in the Box on Spencer Highway – December 26, 2023, 5:40 AM VisitI recently visited the Jack in the Box on Spencer Highway for an early morning drive-through experience, and unfortunately, it was far from satisfactory. The employee at the window, a slightly older woman with distinctive black and white nails, seemed disinterested and unenthusiastic about her job. Her demeanor gave off a vibe that she didn’t want to be there, which affected the overall service quality.My order was simple: a sandwich without cheese. However, upon returning home, I discovered that my request was ignored – the sandwich had cheese on it. This oversight in fulfilling a basic order request was disappointing.Additionally, this visit marked the second consecutive time where there was an issue with the drink order. I ordered a boba drink, which typically requires a wider straw to accommodate the tapioca pearls. Despite this, I was given a regular straw, rendering it difficult to enjoy the drink as intended. The same mistake happening twice in a row indicates a lack of attention to detail in customer orders.Based on these experiences, I cannot recommend the Jack in the Box on Spencer Highway. The repeated errors in order fulfillment and the apparent lack of enthusiasm from the staff, especially so early in the morning, significantly detracted from the quality of service that is expected from a well-known fast-food chain.
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December 2023 by Kevin CarbonGuy68
Teen boys working drive thru was more concerned with impressing the female employees than learning his duties. He honestly was lost and didn't care. But he was overly well groomed!
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December 2023 by Anibal Roldan
The worst service and food quality. The associates gave me attitude because I walked back into restaurant asking for the food I paid for that was missing. They need to be held accountable for their actions and service.
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November 2023 by Jesse Ortega
Disgusting and terrible service. Hair in
