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December 2023 by Linda Marin
Fast and easy. No Hassell. Great team working there. Dora Martinez is the one to go to.
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November 2023 by Davian Guerra
Norma did an amazing job assisting me and had the best customer service.
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September 2023 by Sebastian Mata
This branch is amazing! Been banking with JSC/Wellby for almost 10 years and I’ve never had an issue. When I go inside, the bankers Norma & Lydia are great! Always greet you with a smile and both have fantastic customer service. The drive thru is always quick and convenient.
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August 2023 by pris fuentes
Ms.Ana Montoya, helped us tremendously when setting up our loan process. She was easy to work with and customer service was excellent!
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July 2023 by Stephanie Medina
Norma and Lydia are SO NICE AND GREAT AT THERE JOB , THEY TOOK THERE TIME WITH ME AND WENT ABOVE AND BEYOND I LOVE THIS BRANCH DEFINITELY WILL MAKE THE DRIVE FOR THEM??
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July 2023 by Adrian Rodriguez
The Pasadena North Location has given me the best experience at Wellby so far. Not only did their music keep me on my toes but they alleviated me of so much stress. It was for sure a life changing experience. Getting help from many of their associates like Norma and Lydia. These young ladies had me laughing and gave me a breathe of fresh air after leaving when before I felt like I was falling apart. Will definitely be back just so I can feel their energy alone. Highly Recommend coming and paying them a visit.
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June 2023 by Gerardo Salazar
DEFINITELY WELL RECOMMEND.After all this years dealing with different institutions Wellby is by far the easiest and more reliable bank to deal with.Dora Martinez one of their employees was there for me to answer all my question, also took the time to explain everything to me. Without pushing or rushing to finish to go with the next client.Thanks???????????
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June 2023 by Marsha Clark
What an awesome team at this location! My husband and I ALWAYS receive topnotch service from Norma and Dora. Both are so helpful and always provide service with a smile!
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June 2023 by Cristian Moreno
This place is very awesome, they are so nice , very friendly. I really recommend this bank. Thank yall so much.. for always helping usLydia , Norma , Julie, and last but not least Dora. ??
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May 2023 by Sherry Rao
Dora Martinez provided very prompt and extremely knowledgeable service to us to finance a car. Highly appreciated!
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May 2023 by Roger Robles
The Best Service in Pasadena. Glad to have this location open again. As always you have these fine employees here I will always be a Wellby customer. Thank you Dora and Norma.
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May 2023 by Ivan Mota
Very happy with the customer service! Everyone was very helpful and polite. Dora Martinez was amazing. She answered all our questions about us refinancing our vehicle and made the process very smooth. Thank you!
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May 2023 by Tom McKernan
I found the staff was very helpful and friendly. Lydia followed up as promised and my transaction was completed as planned. Definitely a great place to take care of banking transactions. Plus the new lobby is warm and inviting.
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May 2023 by Theresa Soto
Service is exceptional at Welby Financial. Norma goes above and beyond. Darren is also great. They're both very professional, polite and ready to help.
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May 2023 by Alma Leal
Great customer service very friendly tellers Dora andNorma!! Environment love coming to Shaw branch in Pasadena!! And welcome Darren to this branch
