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October 2025 by Aurora Manriquez
Horrible experience I went to put gas in my car & pay at the window but the girl with glasses short black hair was rude & said we’re not open real mad I was trying to pay. The website clearly states the gas station was open it was 7:50am on Monday morning. I definitely won’t be going there to put gas anymore!
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June 2024 by Mario Moreno
Lower prices on gasoline ⛽️
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February 2024 by Katherine Andrade
usually come here when in pasadena and yesterday i went at 6:30ish to get gas and it was closed?? and i’m not from pasadena so i had to drive around to find a gas station worried bc my gas was incredibly low. i assumed i would be able to get gas no problem. looked up hours today to find out their hours are open until 10 pm so why they were closed at 6:30 idk
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September 2023 by ZEE ME
Just passing through and getting my fuel for the week.
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September 2023 by Jesse M.
These people are complete idiots. I made an order last night to pick up this morning. My card was charged completely for this pick up as of this morning. They have lost my order. I am charged, but do not have my order. It takes 3 to 5 business days to Refund my money when it's not even my fault that I am owed this money. They will not honor the sale special pricing for the items which I paid for and they lost. They offered me a poor replacement offer, which is not what I wanted, nor what I paid for. I will not be troubling these people to fulfill my grocery knees any longer. I will just take my business to HEB where I should've gone in the first place anyway since they are so much cheaper on their prices and is the Texas company.
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July 2023 by Judy D.
I go and visit my daughter mostly at night and on my way home I like to stop at Kroger in the Spencer Square parking lot. But right around 10 pm on the employee's not management start anouncing the store will be closing at ? from 10 pm on every 15 to 20 minutes they announce the store is closing. It gets very irritating. Ity is only getting worse too. That store has the lights out and employees are leaving at 11 pm sharp. I fill rushed somewhat like supermarket sweep. I used to be a store manager not for Kroger but another chain. In fact I have never seen a manager there when I been there. I have asked for a manager but they told me either they left already or not ever available. One night I was really in a bad mood the person at the self check out was the one hollering for everyone to come up to the front the store is closing so I asked this person who looked like he may be in management why thy announce every 15 minutes starting at 10 pm that the store is closing. He said because if they don't the customers will keep shopping and they will never get out of the work. That was his exact words.
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June 2023 by Dinner Duane
Why is your diesel prices .60 higher a gallon than anywhere else. Normal market prices are $3.39 a gallon. Is Kroger having some competition with Love’s to see who can have higher prices
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January 2023 by AARON ZAPATA-BRIONES
Just passing through and getting my fuel for the week.
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May 2022 by Oskar S.
Do not shop this Kroger through Instacart. We regularly have trouble with the Instacart shoppers, and this last time the shopper charged us for $23.09 for air filters that were not delivered. It took about an hour of phone calls to get a credit for this. Kroger blamed Instacart, and Instacart blamed Kroger. If you want groceries delivered, don't use this Kroger or Instacart.
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February 2022 by Benny Garza
My go to gas station!!!
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November 2021 by Richard King
Buying gas here is such a pleasant way to pass the time that I only buy three or four gallons on each visit so I will have to come back more often.
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August 2021 by Morgan N.
The pharmacy here is the worst. The staff is so rude & always cops an attitude for no reason, gets PRESCRIPTIONS WRONG & overall gives zero f***s.
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February 2021 by Barbara “Jane” Mcmahan
When I come to Pasadena to visit I go to Kroger . Down the street easy to go to always very helpful. Great Human Resources
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August 2020 by T W.
The manager of this store is rude, confrontational and overbearing. I have shopped at this store for years, but I will NEVER shop here again because of the disrespectful way that I was treated by the manager of this horrible, ghetto store.
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May 2020 by Maria J.
I checked out on Thursday, May 7th with a cashier named Kathy. I observed how patient & wonderful she was with an elderly customer ahead of me who was buying flowers for his wife that was in the hospital. After checking me out, Kathy also said a quick prayer for my Mother because my Dad is currently in the hospital fighting cancer. This small gesture meant the world to us. I know we are all busy in so many different ways but Kathy really takes time to know her customers. Good customer service is rare these days. Kathy provided excellent customer service that night & because of that experience we will continue shopping at this location. Thank you Kathy for being a beautiful human being & spreading joy.
