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March 2024 by John Williams
I just moved my camper out of this unit after only being there for less than 3 months. I thought this place was a good place to keep it, but my camper was broken in to. When I went to the front desk to inquire about it I was told " Yep it happens, we are pretty sure it happened the other night. About every camper here got broken into". Not a word was said to any paying customer. So a few days later I show up and to my surprise my camper is sitting wide open with rain and who knows what getting in to it. They could have the decency to tell people hey we had a break in you may want to come check out your belongings. I would never recommend this place to anyone. Have a little respect of peoples belongings...........UPDATE THIS IS A RESPONSE TO THE RESPONSE FROM THE OWNER. I DID CALL THE OFFICE ABOUT ALL OF THIS AND GO INTO THE OFFICE BEFORE MAKING THIS REVIEW AND STILL GOT A RESPONSE OF OH SORRY.
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March 2024 by Darak KhanYah
The property is very secured and clean and secluded, units are spaces and the fact that there were two doors one on either side was wild. And most important overall, very vey very affordable which was a win win for Me. And the Staff was very respectful and helpful.
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March 2024 by Sierra Munoz
Excellent service, helped very quickly. Would recommend to everyone to use this storage. Great rates.
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March 2024 by Caitlin Ayala
Bonnie, was very kind and helpful in the creation of our unit! Funny as well!
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March 2024 by Jamie Broadhurst
This is a great storage facility mostly because the management is excellent. Bonnie will try her best to help make your experience smooth. She is an outstanding property manager and the rest of the staff does great too!
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February 2024 by ilyn cortez
Bonnie was so awesome! Great customer service!
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February 2024 by Franco Gurrusquieta
Great service, Ms. Bonnie is amazing!!!
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February 2024 by Angie Bby
I had an amazing time getting the information in the exact storage that would fit great for my belongings. I want to say thank you JAMES so much! You are so awesome and have wonderful customer service skills and made me feel so comfortable. Definitely recommend this location for family and friends!!
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February 2024 by Martina Delgado
Bonnie was a great customer service representative. She understood our budget and gave us the size we needed. If your a longtime customer your sure to get the service you need because I definitely did. Highly recommend Bonnie!!
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February 2024 by zaydah trevino
Mrs bonnie was very professional and answered all of our questions, she answered in detail and told us all the information we needed. I highly recommended this storage if your thinking about keeping your items here!!
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January 2024 by Selena Hodges
I went online to reserve a spot and had issues with the start date. I called and James assisted with the remainder of the reservation making my life so much easier! Thanks James!
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January 2024 by Melissa M
From the agent who helped me setup my initial unit, to the gentleman that works the front when Bonnie's not there to Bonnie, everyone is really great. I had setup my first storage rental via the general number and was assigned an ideal location on the property, the C's. I later, set up a secondary larger unit online for just a month, this was in the D's. My advice don't rent in the D's area. The team does what they can but cannot prevent the rats and there were droppings on all of my stuff and one of my decorative rattan baskets was partially eaten. Just be sure all of your stuff is in bins and very well packaged/protected. Kinda freaked me out, but it can be expected in these situations. I only needed that unit for a month so I wasn't going to make a stink. When I emptied out my c unit and moved to larger c unit which was outdoor drive-up access, there were zero droppings. And my stuff had been there 2 mos. After speaking with management it does seem they're active in the back end storage units.More importantly I had to upgrade my C unit and that's when I really had a chance to work with Bonnie and she's all about customer service and I can appreciate that so much. She provided excellent tips and helped me upgrade seamlessly. This is my first time using offsite storage and it has been a smooth process. Thank you and keep up the great work!
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January 2024 by Ahhh Du ma
Bonnie was great to work with. very satisfied with everything she did for me
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January 2024 by Doug Manning
Bonnie is great to work with and got my storage space taken care off.
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December 2023 by Brittney Martinez
Move in was fast and easy with no issues. My outdoor units were clean and spacious. When I moved out Bonnie was very helpful, kind, and made my day with her great customer service attitude.
