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March 2024 by diana x
Kat is hands down the BEST for deep tissue massage. She did warn me that some knots could leave bruises once the knots got blood flow back but it is worth it. It’s not for the weak or fainthearted but if you really have an aching pain, that will not go away, Kat will make it go away! She’s the only masseuse that I’ve seen in that location. I can’t speak for everyone else (my personal preference)
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March 2024 by Vicente
I booked a massage for my wife. Requested a female person for the massage. To her surprise, the person was a male named Kat. It’s very hard to tell that this person is a female, by voice, manner, and presentation.
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March 2024 by Cheryl Petrash
Great service. Always friendly and informative. Would highly recommend.
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September 2023 by Floyd McConnell
Beware! I cannot recommend Masssge Envy. I was gifted 5 massages. I don’t use them often. However, it is policy for this company to let the gift expire. The money has been paid and Massage Envy has the money. They have been paid. Services are denied due to a policy that expires after 60 days. This is ridiculous. I will not be doing business with them again. No more.
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September 2023 by jacquelyn vasquez
I had an amazing experience. My husband and I went in for a couples massage and really enjoyed it! Krystal did a great job!
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August 2023 by tabetha hershberger
I hate when u call to make an appointment they make to talk to a call center. Feels like they don't understand you . They are not nice not helpful. It didn't feel personal it felt more like a business transaction. I remember when I got the gift card for my mom in the salon. Lady in the front was so nice. Won't book here again
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August 2023 by Jessa Monet
Emily is the best and my skin had drastically changed.
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July 2023 by Usman Sajid
I've had a lot of massages over the years but this may have been the best and most effective deep tissue massage ever. Go see Michael here. He's very skilled and truly takes pride in his work.
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May 2023 by Erika Cruz
I had the most relaxing service with Ashley! She was amazing! Highly recommend her
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April 2023 by Chris Ochoa
My experience with Massage Envy was extremely disappointing. My wife and I had booked a couples massage for our anniversary, but due to unforeseen circumstances, we were running late for our appointment. When my wife called to see if we could reschedule, the manager was incredibly unhelpful and downright rude. Despite explaining our situation, the manager insisted that we would be charged the full amount and refused to reason with us or explore any alternative options.I was shocked by the manager's smug and dismissive tone during our conversation. It was clear that our business was not valued and that the company's policies prioritized profit over customer satisfaction. I feel compelled to warn others that Massage Envy is not the place to go if you value flexibility and understanding. The manager's lack of empathy and unwillingness to work with us left a sour taste in our mouths, and we will be taking our business elsewhere.Save yourself the frustration and look elsewhere for a massage experience that values your time and money.
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April 2023 by Chris Lawrence
My recent experience with Massage Envy was nothing short of appalling. I had scheduled a couples massage for my anniversary with the establishment, but due to unforeseen circumstances, we were running late. When I called to reschedule, the manager's response was cold and unhelpful, citing company policy and refusing to consider any alternative options.I was left feeling completely disrespected and undervalued as a customer. The manager's attitude was dismissive and smug, prioritizing company policy over customer satisfaction. This kind of treatment is absolutely unacceptable in any service-oriented industry.I strongly caution anyone considering Massage Envy to think twice before doing business with them. Their policies are inflexible and their customer service is atrocious. As a professional, I expect a higher standard of service from any company I do business with, and Massage Envy failed to meet even the most basic expectations.
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April 2023 by Gabrielle Lopez
I had the most relaxing service with Ashley! She was amazing and I can’t wait to book with her again!
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April 2023 by Cassie Silvernail
Massage - deep tissue or regular. Facial - regular or sensi-peel. I always leave feeling great!!
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March 2023 by Rita Sanchez
I was extremely disappointed with my recent experience at Massage Envy. My partner and I had booked a couples massage for our anniversary, but due to unforeseen circumstances, we arrived late for our appointment. When I called to see if we could reschedule, the manager was incredibly unhelpful and dismissive, insisting that we would be charged the full amount and offering no flexibility or understanding.As a customer, I felt undervalued and disrespected by the manager's smug and unempathetic attitude. It was clear that profit was the company's top priority, rather than ensuring customer satisfaction. I want to caution others who value flexibility and understanding to avoid Massage Envy. Their policies are rigid and their customer service is unacceptable.Overall, I was left with a negative impression of Massage Envy and will be seeking out a massage experience that truly values and respects their clients.
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March 2023 by N Ram
It was my first time here and my experience was great from reception to my masseuse Ashly.