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April 2025 by Beverly Acosta
There is a lady that is soooo sweet and nice
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December 2024 by Drennon Keller
I have a pleasant shopping experience here at Melrose in Pasadena TX, such wonderful and hospitable girls who are so delightful and helpful
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October 2024 by Brenda Mata
Elizabeth was so amazingly sweet and just amazing customer service at the register, she even told me about the QR code that I’d save some money! And truth be told all the girls were so kind and just always had a smile, I even cracked a joke with one of them and such great vibes in the store. I was so happy as a customer who’s been going there for years that Melrose found some amazing employees. Just wonderful!
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July 2024 by Pamella Panameno
Love this store. Everything is always organized and clean! My daughter's Bday bash is tonight and Elizabeth, who was busy working the floor, helped me pick out a gorgeous outfit from head to toe!!
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April 2024 by Johanna Martinez
They don't open on time, their sign says they open at 9:30am I did see employees arriving super late. and it was 10am and they were inside but didn't open.They should change the time on the website and door if they won't open at the time it states.
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April 2024 by Sylvia Flores
This is my to go to store for my clothes I can buy a whole outfit top bottom and shoes for under $80 even less #60 Plus you get points Everytime you buy and next purchases you get a discount My favorite store
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April 2024 by Dulce Reyna
Sunday 11am and store is not closed but online says 8am store and customer waiting outside
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January 2024 by Brenda DelToro
This is my first time going to the store and my last. I was shopping around for some professional clothing and shoes. They have no carts for you to use. So I carried my baby and my 5 year old son walked around with me. My son needed to use the restroom so I grabbed the two boxes of pairs of shoes, which was hard while carrying a baby. We kindly walked to the register and there was a young lady with red hair checking someone out. She seemed to be the only employee close to where we were at. I asked her nicely if they had a restroom and I didn’t hear her respond so I asked her nicely again she responded with, “I SAID YES” so I asked her where the restroom was at and she just told me “hold on” with an attitude. She could hear my son struggling to hold it in and she continued to do what she was doing. She didn’t call anyone to help with opening the restroom and she also wouldn’t tell us where the restroom was. I had to ask her again if she could just tell me where the restroom was because at that point my son was crying that he was about to have an accident, but yet again she ignored me. I wanted to run out but I had the shoe boxes and I didn’t know where else to take him to the restroom. I was so mad because she could hear my son crying and she even made small talk with the customer she was helping while we waited there. It was already too late for my son when she finally finished with the customer and all she said was “follow me”. My son was crying because he had an accident. She took us to the restroom and I was really upset. I asked her if she was the manager or if I could speak to the manager and she walked away. She ignored me. I followed her and I was calling her “ma’am” and she continued to ignore me. Thankfully I found an assistant manager who I spoke to and she mentioned that the main manager wasn’t there, but that she would talk to her so they could take disciplinary actions. I told her I would call to make sure something was done because I don’t care if it was me, an adult, but this was a 5 year old child who just needed to urinate. Nothing else. I hope something is done about that young lady. There was no need to be rude because I wasn’t rude to her until she started to treat me wrong. I told my son in front of her that she was ignoring us and that I was sorry people were like that.
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January 2024 by Brenda DTM
This is my first time going to the store and my last. I was shopping around for some professional clothing and shoes. They have no carts for you to use. So I carried my baby and my 5 year old son walked around with me. My son needed to use the restroom so I grabbed the two boxes of pairs of shoes, which was hard while carrying a baby. We kindly walked to the register and there was a young lady with red hair checking someone out. She seemed to be the only employee close to where we were at. I asked her nicely if they had a restroom and I didn’t hear her respond so I asked her nicely again she responded with, “I SAID YES” so I asked her where the restroom was at and she just told me “hold on” with an attitude. She could hear my son struggling to hold it in and she continued to do what she was doing. She didn’t call anyone to help with opening the restroom and she also wouldn’t tell us where the restroom was. I had to ask her again if she could just tell me where the restroom was because at that point my son was crying that he was about to have an accident, but yet again she ignored me. I wanted to run out but I had the shoe boxes and I didn’t know where else to take him to the restroom. I was so mad because she could hear my son crying and she even made small talk with the customer she was helping while we waited there. It was already too late for my son when she finally finished with the customer and all she said was “follow me”. My son was crying because he had an accident. She took us to the restroom and I was really upset. I asked her if she was the manager or if I could speak to the manager and she walked away. She ignored me. I followed her and I was calling her “ma’am” and she continued to ignore me. Thankfully I found an assistant manager who I spoke to and she mentioned that the main manager wasn’t there, but that she would talk to her so they could take disciplinary actions. I told her I would call to make sure something was done because I don’t care if it was me, an adult, but this was a 5 year old child who just needed to urinate. Nothing else. I hope something is done about that young lady. There was no need to be rude because I wasn’t rude to her until she started to treat me wrong. I told my son in front of her that she was ignoring us and that I was sorry people were like that.
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December 2023 by Samantha Square
So, I go there 2x in 2 days looking for a gift for my daughter, .first experience was ..amazing, second experience was horrible, the cashier was rude, unwelcoming, and totally unhelpful... which sucked bc there was only one register open. She is a horrible representation of the business and customer service and I only needed to purchase my items.
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November 2023 by Josh Clume
little unorganized on their sizes but overall pretty good store for teens and young women lol
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October 2023 by maya garcia
I love this store, it is always very stocked with clothes with different styles, sneakers, tennis, it has a little bit of everything, they have discounts, the staff is very nice from the moment you enter, the very friendly cashier asked me for my cell phone number and explained to me that I can go accumulating points for each purchase, so each point has a discount value on merchandise
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August 2023 by Angel Panchame
Horrible place I bought a 10 dollar gaming headset and it doesn’t even work what a waste of money
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Where there what I want
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October 2022 by The Messenger
Love this store?
