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January 2026 by Jessica Barbosa
Terrible experience the first technician who came claimed my washer motor is completely burned out that they could not do anything that I would need to wait for a call to receive a offer bc they do not make this part anymore. He said he called his supervisor no call. He documented he fixed it and case was close the Second time a technician closed my case documented he worked on my washer found the issue and could not contact me. NO ONE CANE TO MY HOME. HORRIBLE EXPERIENCE. I would love to speak to someone about this but everything is AI
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January 2026 by Cynthia Rogers
Great service today.
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January 2026 by Cynthia Hoosier
He was very nice and very helpful he was Great !!!
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December 2025 by Liz Banyai
Tech said he showed up. There was a huge cardboard left with a time, but no one called me to say they were at the house. There is an app to check for estimated time, which tech did not update at all. First it said 9:48am, and then about 10:30 it changed to 11:06, and then that was it. Next I got a bill for $125 labor via email.
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November 2024 by Amber Leslie
Sears home repair is terrible and the technician that I had was also terrible he came. I told him that my gas dryer was not heating up, but it was still rotate. We both saw that it still worked except the heating element. He told me the wire burned out he replaced the wire and then the dryer wouldn’t work so he said I needed to replace the start button sent me another invoice for about $26 that I paid same day and come to find out he didn’t even put the part in, this all happened November 14 today is Monday, November 18 and my dryer is still not working off. Call Sears multiple times trying to get this rectified with no help and my dryer is still not fixed especially since I almost paid $400.
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November 2024 by Karyn Bradshaw
Very nice guy! Unfortunately everything could not be fixed, but he did what he could. Older dishwasher
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November 2024 by Grace Hiner
Very professional and respectful
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October 2024 by Sarge Sarge
Our technician reached out early in the day and set expectations on the approximate time frame he would arrive. He later texted when he was on his way and arrived promptly. He was able to diagnose the problem with our refrigerator based on our description and his examination, and had the means at his disposal to fix the issue fairly quickly that same day. We are very satisfied. Would definitely recommend.
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October 2024 by Jean Riley
He was very helpful
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October 2024 by Francisco Martinez
The technician very courteous. And responsible for his work
Diagnosed the problem in my washing machine. He ordered the necessary parts and made a new appointment for me to return. He deserves to get a raise.
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October 2024 by Laureen Rogers
Very professional. He diagnosed the issue and replaced the necessary part. He cleaned up afterwards.
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September 2024 by Magdalena Herrera
Excellent work and excellent service, thank you very much for all your help, blessings.
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September 2024 by James Williams
Real quick: The technician who came out did communicate his eta, but after that the communication was lost. He did fix our washing machine issue, but we still don't know what it is he fixed. Hey, but it is fixed, so thank you!
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September 2024 by Alberto suarez
Quick repair, clean work,
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September 2024 by Muriel Shepherd
Your technician, Ken is a great asset to your company. He was very respectful and clear about his diagnosis of the problems and how to best fix them. I would recommend him to anyone who wld need his expertise and service. Thank you.
