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November 2023 by Larry Phillips
The experience was great. Keep it up
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November 2023 by Melissa Martinez
True Blue helped me get a cheaper policy quickly! They saved me money and were very thorough explaining what was going on..welcome to having a car in Harris County folks...
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October 2023 by maria jimenez
i just called for a quote now these ladies are so rude, never again
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September 2023 by Brandy Miller
Erica is very rude and unprofessional, over talking, not allowing an opportunity to speak or ask questions without being cut off. The rates are fair, but the customer service with Erica is very poor. It's sad when you are trying to conduct business, and the agent you have to deal with is rude, unprofessional, and abrasive. At the time I called, she said she was the only one working, so I will call back after 11, when someone else is hopefully there with a better attitude. If the calls are monitored, that phone call should be replayed and used as a coaching moment. 9/13 at 9:10am. Once I call back, I will update my experience because I have hopes that Erica is not the reflection of the company as a whole.
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August 2023 by Sara Hillis
If I could give them no stars I would so glad we left that insurance company they are very rude and unhelpful would not recommend to anyone this place it terrible we were with them for 4 years
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April 2023 by neicy williams
The young lady who answers the phone is very rude every time you call.
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October 2022 by Albert “Ap” Palmer
At first I didn’t know about them really didn’t won’t them but hey they don’t mess with you if you tell them something that when they expect to see you cool place
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October 2022 by Asia Monique
Loved Ms Betty ! She’s very patient and helps a whole bunch ! I totally recommend this insurance company !
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October 2021 by George french
Best insurance place to get insurance from.. Friendly customer service
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October 2021 by Nicole Moody
They sure no how to get your money but poor at service
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October 2021 by M W
They are the best! When I call they already know who I am and, they answer every question I have and they don't keep me waiting doing it!
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October 2020 by Megen Hendersen
I would not recommend this insurance provider . After contacting their office several times in an attempt to do business they were lackadaisical in returning my call . When I finally got the office manager on the phone she was argumentative explaining it had only been 4 days someone would get back to me . She also said she has no record of me calling and so there was no reason to contact me . What ? I’ve spoken to your receptionist on 3 different occasions . You never called me back to see what business I needed . I DO NOT recommend this company to anyone . If they do not return calls to begin a policy imagine the hassle you face when filing a claim . Whoa ! I want my insurance company attentive and responsive .
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October 2020 by Erika Meza
I got a quote within minutes, and was able to drive off the lot with my new car. I would highly recommend them. The girls are very sweet and knowledgeable!!!
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October 2020 by Anna Pirkle
Erica is the best, she always helps me with a smile on the phone or in person.
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October 2019 by The Messenger
They helped me get insurance for $160 a month!!! They WILL GO OUT THEIR WAY TO HELP YOU! No DL, they got you!
