-
May 2024 by paytron vaun
Ava was extremely professional and knowledgable in helping us switch plans, our trip was quick and easy and she helped us save big time! Highly recommend this store!
-
May 2024 by Roberto Torres
Ha sido un orgullo llegar a pertenecer al equipo de verizon, su calidad de servicios y sus ventajas de comunicación te permiten gozar de una amplia gama de oportunidades que desde este día estoy teniendo por lo que si piensa en mejorar su calidad de vida en cuanto a Internet y equipamiento tecnológico considere a Veizon la primera opción.
-
May 2024 by Jeri Nash
Awesome and wonderful service I can’t remember the young lady’s name but she was so sweet she switched me from AT&T to Verizon she was so professional and very sweet
-
April 2024 by Finesse Jones (Finesse)
I was referred to this location from customer service to be able to handle my request. I have been there about 3 or 4 times each time it was very unpleasant and unprofessional especially with this being a corporate location. Each time the customer service I received was unpleasant and not the same customer service vibe I saw being given to other customers. I have found a new location that I really like their cuser service and willingness to help is much better. If I have to go to corporate location I will just drive out into Houston instead, until there customer service changes.
-
April 2024 by Jay Jay
Every time my wife goes into the store, she gets attitude from the female sales associates. Don't know why but I saw it for myself It's kinda weird.
-
February 2024 by John Myers
Excellent service and great staff
-
January 2024 by Arturo Gonzalez
Checked in and only 3 customers ahead and waited for over an hour to get help and all I got was we are busy today if a store can’t get through more that 3 customers in an hour there is something wrong, Came in for an upgrade on a tablet the attendant failed to communicate about any of the process and fees but was ready to insist to add another line to my account which would “save me money” according to her and it was not cheaper it was adding $150 to my bill and it’s not what I came in for, the attendant did not inform me of fees and acted rude after I declined the additional line, also I had wanted to have the tablet set up also and she never informed me of the cost and that it would take 2 hrs to set up at a cost of 39.95 at that point I was done with her I requested the Manager and he explained there was a. Misunderstanding which there wasn’t the attendant failed the knowledge to provide the information I needed to know and the process it would take to do the upgrade, I ended up setting up the tablet myself at home which it took not even 10 minutes I have been with Verizon over 15 years it’s the worst service I have had I’m considering changing to another provider, ——-Suggestion hire personnel that knows how to explain things to customers instead making excuses——
-
December 2023 by C R
As a walk in prepaid customer I didn't expected much, but Christian assisted me with a service tranfer and was out of there with in a few minutes.
-
November 2023 by Noe Brown
Had a very niche issue with my account that needed a lot of help and assistance to get fixed - even though it took a while, that was no fault of theirs and more of the specific issue that happened to me.I had several employees assist me on two occasions and get my account sorted, and I appreciate how helpful and kind they were even with the store being incredibly busy.
-
November 2023 by Josue Manzour
Depends on how busy they are,staff is helpful I can't complain about this place
-
September 2023 by Christopher Sholes
Krystal did not want to help me at all !!! She only wanted to help me after the corporate manager called me while I was inside the store and told me to put him on speaker phone then and only then she wanted to help me !!! Terrible costumer service terrible attitudes !!!
-
September 2023 by Carlos Jordan
Very good service
-
July 2023 by Charles Culpepper
Great customer services
-
July 2023 by Yoleivys Santana
I am waiting for you to call me to return my phone. I have payment until May 2, although they have changed my company for leaving me for 2 months without the phone I bought from you, and I don't know why I don't appear in any system. Tomorrow's Rolando knows. About my case and Ramon I also hope for my phone that I pay it in cash and I don't owe anything I just want what I bought and what is mine
-
July 2023 by servando ramos
great customer service
