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August 2025 by Rachel Fint
Yessica was such a big help. She was friendly and willing to show me what ever I asked to see. Both her and Miguel were wonderful!
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August 2025 by Nelson Aguero
Great customer service. Came to repair a necklace, Jessica was attentive even offered to clean and inspect other jewelry we had. Variety of selections.
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August 2025 by Isaac Moya
Recently purchased a new wedding ring for my wife to replace her old one and it was a great experience when it came to purchasing one.
Im not the kind of guy that likes to go into jewelry stores but walking in there was amazing vibes.
Yesica helped me pick a ring at the right price due to budget limit and the ring looks beautiful.
My wife loves her new ring replacement choice!
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August 2025 by Remi R.A.S
Bought my ring here, very beautiful jewelry. Yessica was so sweet and helpful. Would definitely come again!
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August 2025 by Joe Quinonez
I get all my jewelry at Zales in Pasadena from Jeannie. She definitely knows and hears what I want and comes through every time.
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August 2025 by Bryan Garcia
Miguel was absolutely amazing!! He was patient, going above and beyond to help me create an engagement ring for my partner. The team here was very welcoming and well mannered. Amazing customer service and Miguel was very clear and explained everything perfectly.
Thank You guys so much!!!
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August 2025 by Isaac Espitia
Great services and super friendly!! Definitely coming back for more in the future!
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August 2025 by Charlotte Rodriguez
I had my engagement ring for 4 years and never knew how to identify my diamond When I Came into Zales today for an inspection and cleaning. Ms. Yesica showed me how to intensify my diamond. She is also very nice and helpful.
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August 2025 by Karlos Morales
Jessica is an amazing person, and all the stuff, I recommend to visit the store and ask for Jessica
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August 2025 by Monica Garcia
Service was great, Jessica was super nice. Offered to clean my rings with out hesitation
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August 2025 by Hector Pena
Everything was real good and helpful..
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August 2025 by Elizabeth Cavins
I love this jewelery store people are so nice and helpful and this is my second time in a row...I will be be blinging now thank you...
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August 2025 by Diana Gutierrez
Excellent service, Yesica really helped me out in everything i needed, will be coming back for sure.
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April 2025 by Richard Hensley
Fairmont store always helpful. Martha and the who staff are amazing.
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April 2025 by dorothy page
Ms. Jenn at the Fairmont location, she is the best. Jenn is always very helpful and she does extra above her job duties. She is very experienced and knowledgeable of her job. Jenn knows her diamonds and all about jewelry. I love her customer service attitude, she is the best.
