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April 2024 by Akire Zitro
I have an appointment scheduled a week in advance, when I arrive they don't have to give me any attention because the representatives are “busy”on the phone.They don't respect my time
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March 2024 by MAHOGANY GANEY
My husband and I appreciate Miss Maria Delgado for assisting us with our account. She was patient throughout the entire process and our issues were resolved. If you should need assistance, please be sure to see her.
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January 2024 by Abdullah Salman
Good location, you guys should hire more people it’s always busy here
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December 2023 by Anthony Solis
I don’t even bank here, just got a check for a payment. They open at 10. Lol silly right? Not professional at all, must be a bank for slackers.
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April 2023 by Keelan Akers
Not sure why Bank of America bothered putting a location here. They'd be better off with a couple more ATMs and zero employees since they clearly don't want to spend any money
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February 2023 by Yaritza
Terrible service, they are very rude and definitely do not recommend10200 Broadway StPearland, TX 77584 is a lot better
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February 2023 by Michael Calderaro
They should shut this branch down for all the good it does for the community. Limited hours. No drive thru teller. Lines all the time with few cashiers. Disgrace.
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February 2023 by Andrew W.
Decent Bank of America! Inside the bank is nice and clean! The speed of the customer service depends of the line of the people. Its good to have a good bank in the neighbor! The staff took care of my matter swiftly! Great! Come and see and get your bank experience! Cheers
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January 2023 by Rig Welder
They move too slow, they dont care about the customers time! Im going back to CHASE!!
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November 2022 by Kanishak Sethi
Don’t go this teller Sandra!!!!She’s definitely be the worst bank teller i met. I have bank of america for like 7 years and i have been doing transactions in the bank for years and also with her colleagues and she’s always like I can’t do it. She waste so much of my time coming to this bank.She should be terminated from the job honestly how she treats customers.
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September 2022 by jezer ayala
Worst bank branch ever, i went on thursday and created an account, also i deposit a few hundreds to start my account. Today is tuesday of the following week and its not on my account. I call BoA general customer service and they told me there are 0 transactions, that since im out of town (truck driver OTR) i could call that same place i created it and they would fix it because the mistake they did was in that particular branch, i still have my receipt. So i called and was told to go to any branch or call the same general BoA i called befor and they could help me. Which obviously not, they just didn't want to help ? worst bank ever, might even file a complaint with my lawyer, because if its not fixed i'll loose that money, which we can say its being stolen by the bank ?.
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August 2022 by Tom Degler
Absolutely ridiculous. Only one teller in the lobby at lunch time? No more drive up banking?
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August 2022 by Tiffany W.
Worst Customer Service EVER at this location. I have been banking with Bank of America for 30 years now. Definitely question my banking situation with them. When I arrived, there was a customer there complaining about the service that he was receiving. Please stay away from this location if you want excellent service.
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August 2022 by Mary Pool
One teller other rep stand around. Manager helped peopl in line I notice when line was all black waiting the manager didn't offer help.
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July 2022 by Stay Bee
There were 2 tellers and a line. Raul was quick and efficient. I was in and out in less than 10 minutes.
