Budget Car Rental
Car RentalHours:
10228 W Broadway St #112, Pearland TX 77584 Hours
About Budget Car Rental
Budget Car Rental receives mixed reviews from customers regarding its service. Some customers report fantastic experiences, describing the customer service as on point, a breath of fresh air, and awesome. Staff members are noted as being very informative, professional, polite, and charming, with a great attitude, leading to quick check-in and checkout. Many customers report a good experience overall, getting a great car and great service, which contributed to a super vacation. A tip is offered to use the Costco travel portal for a corporate rate. However, other experiences are less positive. One customer reported a pre-paid reservation not being honored, with no car available and unhelpful service, being told to call an 800 number for a refund. The customer felt that paying online was not valued. While the situation was eventually resolved after a different person intervened, resulting in a very nice car, the initial experience was frustrating. The advice given is buyer beware, though the company was given another chance.
Most Recent Reviews
June 2024
Great customer service local in my neighborhood so awesome.
December 2023
The customer service was on point. Regina and Michael really done an awesome job with accommodating my family. Much like a breath of fresh air.
June 2022
Budget did a fantastic job getting me a rental for my vacation. Michael at budget was a great help. He was very informative and professional. His attitude was great. I got a great car great service and am very happy with my purchase. Thank you Michael and budget for helping me have a super vacation
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