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September 2025 by Menin Gitus
Waited forever to have a document notarized. I just left
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September 2025 by Juan Rodríguez
“System is down” followed by no one available to help me although they have people at the desks available…
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September 2025 by Emma Wilson
Great bank
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June 2025 by Joseph Broussard
Why even have three ATMs if only one is ever going to be working? This is constantly like this.
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April 2025 by Lorenzo Montes
I used to have a business account with Chase but recently they’ve closed my accounts without warning and it’s very frustrating.
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December 2024 by May Mokburut
We went in on Saturday morning to open a bank account. Dena Lewis was very helpful and helped us open the bank account successfully. It’s my first time with Chase and she slowly walked me through how Chase app works.
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September 2024 by Princess Melly
The employees here are so nice 🩷
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August 2024 by T Byrd
Made an appointment to open a business account. My husband and I arrived at the branch before the appointment, checked in and sat down to wait. After 10 minutes past the appointment time, I checked to see how long the wait would be. I was told a young lady, named Soma, was wrapping up something and would see me and my husband soon. Fifteen minutes later, we were still not seen. We asked if we could see someone else. We were told we would be able to see someone else, if Soma could not see us. Thirty minutes later, we were still not seen. We were never updated as to why we were kept waiting and was never greeted or seen by Soma. We left very disappointed.
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August 2024 by T ByrdNash
Made an appointment to open a business account. My husband and I arrived at the branch before the appointment, checked in and sat down to wait. After 10 minutes past the appointment time, I checked to see how long the wait would be. I was told a young lady, named Soma, was wrapping up something and would see me and my husband soon. Fifteen minutes later, we were still not seen. We asked if we could see someone else. We were told we would be able to see someone else, if Soma could not see us. Thirty minutes later, we were still not seen. We were never updated as to why we were kept waiting and was never greeted or seen by Soma. We left very disappointed.
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June 2024 by Del Cid
Dreadfully slow. No drive thru. 9 people in line 2 tellers. Have two employees greeting you though. How thoughtful
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April 2024 by antonio facundo Jr
It's horrible when a bank can't do what a bank is suppose to do. I have a deposit with coins over a $100? They will not accept it Because they do not know how to do it. I have taken deposit to other banks. They didn't know how but they pulled out the paperwork and they did. It took a little longer, but they did it. They went through the.
Procedure to take care of their customer. So they say they don't accept it unless it's rolled, other banks do. I know they can do it. They don't wanna To go to the trouble. chase banks should run the same and I know they can do it. They don't wanna learn how Chase banks should run the same and all Chase and should take Coins they're just lazy and don't want to accept Responsibility for doing a job they're supposed to do. I have gone to many banks. This has happened a few times because they decide they're not going to follow the rules and accept coins when I know everybody can. They just need to learn the right procedure. Get the procedure to them, please. This is an unacceptable... And perhaps my company should move their Account to another bank that will always take care of their customers.
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March 2024 by Carl Coleman
Extremely Slow Service!
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March 2024 by Luis Mendez
Excellent and very professional attention from Ms. Ivette
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December 2023 by Cody Coppinger
No walk in atm and the drive thru atms dont work
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December 2023 by Mary Smith
Have to admit this location provides great service! They’re welcoming as soon as you enter the door. I tried going go the Chase in Shadows Creek but they were so lazy and not helpful at all! They were sending customer to this location and saying they had a better chance of getting help here. I wish I would’ve just came to the Broadway location from the jump! Appreciate the service that was provided, truly!
