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March 2024 by Carl Coleman
Extremely Slow Service!
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March 2024 by Luis Mendez
Excellent and very professional attention from Ms. Ivette
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December 2023 by Cody Coppinger
No walk in atm and the drive thru atms dont work
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December 2023 by Mary Smith
Have to admit this location provides great service! They’re welcoming as soon as you enter the door. I tried going go the Chase in Shadows Creek but they were so lazy and not helpful at all! They were sending customer to this location and saying they had a better chance of getting help here. I wish I would’ve just came to the Broadway location from the jump! Appreciate the service that was provided, truly!
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August 2023 by Reynalda Barrera
Really bad service at this location. No one can help you, not only that if you are in line to get service with an agen they don't follow the order they just choose clients as they please. Got there at 11:45 waited about 1 hour just for them to let other clients that got there 10 minutes pass first.
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August 2023 by John Connor
Atm machines are garbage 90% of the time. . However the customer service and tellers like Munira is fantastic. . I was in and out in less than 10 mins there was 4 tellers and security at the door. . Better service than even the the chase banks in the medical center
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August 2023 by Tina Franklin
Long lines,but 3 tellers working hard and the line went quickly.
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June 2023 by Camila
How is it that their ATM machines are always messed up. For as large as the service area is, you would think they could keep up with the demand.
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March 2023 by Dakshesh Patel
This is not your bank if you need quick service. Minimum one hour wait time at any time of the day!
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January 2023 by Maggie B
Did my transaction my teller was very helpful and patient
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December 2022 by Ahmed Al Saedi
I came today to make a deposit. The cashier Jackie was great and helpful. I will recommend her a five stars.
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October 2022 by Peach Peach.
Chase is my personal and business bank. This branch used to be the best to me when it was at the opposite side of the road. When they combined, they have also hired more people. Now there are many Indian females very unhelpful. I stopped going there and trying to find a better branch.
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October 2022 by J Ma
ATM’s works half the time and the line inside are always long. Be prepared to not use the ATM’s and set aside about 30 mins for the line.
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July 2022 by Paige Hoffman
Every-time I come this bank they always have atm that is always down for months at time. Now today two atms are broken and you can’t even deposit money in the one they have open. It gets worst they have no atm inside you can have access like most banks. Like as much money this bank makes you figure they have one working atm
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July 2022 by Ali Keshavarz
I had a great experience with Monireh here. Quick polite and provide all the option.