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December 2023 by Cat Meow
The atm took $200 from me. I saw someone inside and went to go tell them, and the woman was VERY RUDE. She had a snarky attitude and just said they were closed. I told her the machine took my money and she just said to call the number. However, that number doesn't even send you to the claims hotline! It sends you to the normal menu, and then you have to stay on hold for an hour. I don't have money for food or gas now. I'm having a full-on panic attack, and that employee treated me like I was a nuisance! Like she couldn't be polite about it or even say she would inform management that their atm was broken! I can't believe she could be so cruel. I'm never coming to this branch again. I'd rather drive another 8 miles to the other bank than have my money stolen and be treated like this!
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December 2023 by Andrew Leal
This bank has more system outages than Directv on a rainy day
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October 2023 by Monster76
I've been a Chase private client for years and I got to tell you this bank is horrible The ATMs are always broken I went in the other day that had no tellers I mean come on!
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October 2023 by Veronika Livinska
Whatever has been going on with this bank has rendered it partially useful, so half useless. They need to call someone in corporate to come fix their stuff. Atms don't work half the time, Teller systems don't work now either nd it's been months of this. Not coming back again I'm just gonna make a longer drive to a chase location that I know is well maintained
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March 2023 by Robert Bryce
If your disabled.. forget it.. no live drive through.. ATM rarely works.. I'm done with Chase. They have done away with live drive through everywhere..
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March 2023 by Fatima
ATM never works… the old chase near walmart had ATMS working all the time… such a buzzkill that they shutdown that one when it should have been this one
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February 2023 by IRC (CentralProcessingUnit)
The STUPIDEST THING they could have done was to shut down the Chase bank on 1915 N Main St Pearland Texas. Now I have to drive longer to this old ghetto bank. Why because they can’t get enough investors accounts on Main St. it’s in front of a Walmart which was super convincente and Murphy’s gas ration the person who approved this change should be fired
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February 2023 by Kenneth Hager
The lady at the front desk (Kiara I think her name tag was) was excellent. Super friendly and very efficient.
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January 2023 by Jill Goodson
No outside tellers and ATMs haven’t worked for months. I will never walk inside your bank to get cash. Other location in pearland is also closed so May just need to change banks. This is ridiculous.
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January 2023 by Brittany Diaz
ATM is always down, today cannot dispense cash, cannot make a deposit. I’ve come at different times and days and there is always something wrong with the ATM.
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January 2023 by I C
SERIOUSLY NEED TO FIX THE ATM OR OPEN THE WINDOW SERVICE. I can't always get down inside with toddlers. On top the other locations near me at friendswood also don't have an ATM to drive up to. And the Dixie farm location closed down ? ??
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December 2022 by April Cervantez
I’ve been a member of this bank since it was Washington mutual. This location has become absolutely terrible. The ATMs never work. It’s to the point where I’m considering switching all my banking because y’all cannot get it together with the ATM’s . Both out of order. Again. I’m not trying to pay fees to go across the street to Wells Fargo who knows how to maintain their ATM machines.
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November 2022 by Daniel L.
It seems that every other time I visit this location one or both of the ATM's are not working. How is it that a trillion dollar FINANCIAL Corporation cannot seem to get a grip on this issue.Do better.
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November 2022 by b hall
I attempt to get cash from the ATM Machines here once a week…..and for the last 2 months the ATM Machines NEVER work - What is going on here?
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October 2022 by Mike Oxlong
ATMs always down not working. Meaning they are full of cash. Any criminals looking to world star a atm please choose this location. ??Two week later update. Im here 5 cars back at the only working atm again. I see nobody has worldstarred this location yet. Very disappointed.
