CVS Pharmacy® in Pearland is a convenient and reliable place to handle your pharmacy, health, and wellness needs. The store is open seven days a week, making it easy to refill prescriptions, get vaccinations, and purchase personal care items or healthier snacks. Customers appreciate the store's clean and organized environment, with timely yellow tags and a welcoming atmosphere. The staff is generally friendly, professional, and helpful, with several customers praising the leadership of the management team and the dedication of employees who take pride in their work. Particularly notable is the customer service at the front registers, where staff members like Kacey demonstrate kindness, patience, and a willingness to help, creating a positive experience and fostering customer loyalty. Many reviewers highlight the pharmacists' helpfulness in providing prescriptions and finding coupons, ensuring customers get the best value. However, some mention that the pharmacy staff can seem unhelpful or dismissive when asked questions unrelated to prescriptions, often redirecting customers to other store employees, which can be frustrating. Despite occasional concerns, the overall impression is of a store that strives to offer quick, last-minute shopping options, late hours, and a friendly, professional team. Customers feel confident returning for their health needs and appreciate the efforts of staff members who go above and beyond to ensure a positive experience.
Every pharmacist I’ve met at Cvs has been so helpful and diligent in the Customer Service area. They are always willing to help people get the best for the prescriptions and that does include finding coupons for them.
September 2024
This location is severely understaffed, especially in the pharmacy. More help is needed.
April 2023
04/07/2023 I've never been here where it was busy or messy. Still count on it for late hour or quick last-minute items.
