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April 2025 by Nancy Pickett
Wish they carried Women's size 12m in shoe and not just onlineš
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April 2025 by sapphire washington
Charniece (associate) and Kenzie (manager) are not personable. Unlike Nymie who aided me on my last experience. Nevertheless, I appreciate Kenzie for accommodating my return.The reason for my return was because the shoe did not fit comfortably after 4 hours of wear, likely due to me being currently pregnant. Furthermore, the āshoe protectionā spray is nonrefundable. Refund policy should be stated on the receipt to benefit the customer.In the future, Iāll shop elsewhere.
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March 2025 by Brittney Rosier
Iāve come to this location many times but today will probably be my last. The lady working as the cashier was very rude. Why does this location have a sign at the end of the register that says āOnline Pick-upā if you donāt have someone to assist customers with online pick-ups? The cashier watched me stand in the online pick-up area for several minutes and not once did she ask if I needed assistance. After watching her ring up several customers that came up after I did, I finally asked her if someone would be assisting me with my online pick-up and she very rudely told me that customers have to stand in line for pick-up orders. Why would you watch a customer standing there all that time and not say a word? Why would I just be standing at the edge of the counter? After being rude and me informing her of how rude she was, she finally gave me my order. The staff at this location needs better training because that was horrible customer service!
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January 2025 by Joshua Wingate
Menās dress shoe selection was very limited. I was looking for Chelsea boots and really didnāt like the options.
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January 2025 by Mary Thompson
Most of the staff was extremely nice
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October 2024 by Varsha Vilankar
Have been shopping at DSW stores for over a decade.
DSW used to carry a lot of selection and brands. Currently find very limited selection of some of the brands that I used to shop for.
Found the associates at this location always helpful and friendly.
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September 2024 by Lavonda Denmon
Excellent customer service.
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August 2024 by Belecia Narcisse Davis
I went in looking for school shoes . . . however, the ones I saw online weren't available. The sales associate was VERY helpful and pointed me in the right direction
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June 2024 by Norris Gavin
They deliver on time and the shoe were as expected
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June 2024 by Theresa Cook
I love shoes
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May 2024 by Gofarit Don
Got some decent shoes
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February 2024 by Dyala Khayat
LOVE MY NEW LOAFERS
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January 2024 by ARACELI MONTOYA
While you can find great shoes here , the customer service isnāt that great .
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January 2024 by Carol Grant
I went there to find some vacation shoes. And I found them.
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January 2024 by Susan Lerner
BEWARE OF THE DARK BROWN STOOLS SITTING IN THE AISLES ON THE DARK BROWN CARPET! Not seeing the stool because it matched the floor color, I tripped and fell over one of them as I was looking at the display shoes at eye level. I bruised myself pretty badly below the knee and part of my arm. I should have reported it to the manager. I did try to speak to someone on the sales floor, but they just paused for a second and continues to walk away as I tried to share what had happened. I was not feeling so well after the fall, so I just left and drove home. I iced my knee and arm, which were already turning black and blue.At my age (69) a fall like this could have been much worse for me. Fortunately, I did not do any permanent damage.
