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February 2024 by Melissa Ruiz-Kligar
Very friendly and understanding wimen
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January 2024 by Niecy Pooh “Keysha” Scott.S
5 yrs Strong And Still The Cheapest Car Insurance! ❣️ Fred Loya!
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December 2023 by Niecy Pooh “Red” Strawder
5 yrs Strong And Still The Cheapest Car Insurance! ❣️ Fred Loya!
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December 2023 by Cedric Strain
Very understandable representative's and love they service of attitude and gratitude thanks Fred Loya❤️!
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October 2023 by Angelica Toro
Bad customer service bad communication
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September 2023 by Mistie Martin
Best quality insurance for a low price. I have been with them for over 10 years. The ladies at the Pearland office are always professional and courteous. Definitely recommend
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August 2023 by Marcos Lagunas
Very good service
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May 2023 by Tara Breedlove
Good customer service
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December 2022 by Myrna S
I keep getting higher bills without any notice. This is hard because my income is set by social security. After you get a low quote beware it will go up.
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July 2022 by Goat Yoga Houston
Julissa went above and beyond to help today. I stupidly forgot to send my binder for new insurance to AMOCO and she fax and emailed for me soI could avoid getting a fee! Thanks!!!
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May 2022 by Tranesia Sanders
I went Thursday night to get full coverage on a vehicle I was going to finance. I decided not to go through with the purchase and cancelled the insurance Friday morning. I went and signed the paperwork Friday morning. The lady couldn’t tell me how much my refund would be. I paid over 200 dollars….I was told to call Monday. Called Monday still no info or help I called today and still no answers or information. Im calling back no answer. Im starting to feel like my money was taken from me for a service I’m not using. BAD BUSINESS and I will never use them again or refer them!!!!!!!! Im disputing the payment with my bank
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May 2022 by J.D. Walker (jwalker)
My experience with all the staff is always good. Prompt, attentive and professional. You don't always have a choice of who you get but I must give kudos to Julissa. When most companies wouldn't cover me because I didn't have coverage when I came to them or wanted to charge me a high fee because hardships had cause me to lapse, Fred Loya gave me great auto insurance at a good price. Having had it for quite some time I was able to find a competitive rate and decided to change. Julissa treated me lust like I was a new customer. Coming or going, the service she provided was excellent. That's the Marge of a good agency. I will consider Fred Loya for other types of insurance products. The future be ause of Julissa.
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April 2022 by Fun Together
There ok cheap insurance
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July 2021 by Jenaro Martinez
The ladies in La Jolla insurance caring and thought full.
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June 2021 by Kim Hudson
Poor customer service period. I'm suspecting the adjusters case loads are way to high due to the lack of response. After an accident expect to wait up to 48 hours before ANYTHING happens. That means any rental car will be your responsibility, that is not the security we pay such high premiums for.I was speaking and the adjuster Alexis spoke over me. Extremely robotic in her response, which let's you know she hates her job. Girl, do not be a slave to a job you do not care for. Quit and find your passion.
