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February 2024 by Leo Reyes
Like shopping here :)
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December 2023 by Erika
Second time attempting to shop here. From the minute I walk in, I get followed around. I don't steal, never have. I was in there with my children and the B kept following us. We ended up just leaving. We never have this issue with the Hot Topic in the malls just this one. I have a great career and can pay for items I want. I didn't catch her name but ZUMIEZ train your employees to do better and stop profiling people who are trying to spend money at your store!
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June 2023 by Bugsley Clown
The HOT TOPIC store continues to provide an excellent selection of, what some may consider, Off-The-Wall(pun intended) items.I often find great deals on something I never would have found anywhere else.The folks working today were very friendly and helpful.
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April 2023 by Cristal Solano
I would give this location 0 starts if I could , Horrible experiences every time I go , the manager is always rude and does not know anything about giving good customer service , she wouldn’t price match a shirt that I found on the HOT TOPIC app for a cheaper price , she said she wasn’t going to do it and I had to drive to another hot topic and they did it with no hesitation telling me that every hot topic employee should price match if it’s on the app , honestly if she doesn’t want to be there they should get a new manager ASAP. This location just lost a customer
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March 2023 by C G
I would give this location 0 starts if I could , Horrible experiences every time I go , the manager is always rude and does not know anything about giving good customer service , she wouldn’t price match a shirt that I found on the HOT TOPIC app for a cheaper price , she said she wasn’t going to do it and I had to drive to another hot topic and they did it with no hesitation telling me that every hot topic employee should price match if it’s on the app , honestly if she doesn’t want to be there they should get a new manager ASAP. This location just lost a customer
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March 2023 by Vehicle Inspector
Loved the clearance prices.. but my son bought me a Disney shirt and I washed it and the image came off completely.. now I just got a plain tie dye shirt..??
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January 2023 by Mariana Valverde
Employees are so nice and it’s easy to find what I need.
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January 2023 by melissa lopez
Great customer service and I am amazed at the variety they have in the plus size section.
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January 2023 by Sam Martinez
Good prices and the staff is very nice.
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October 2022 by Dre Wimbley
This Hot Topic location was great. I got an amazing experience shopping here.
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October 2022 by Isaias M (MEX)
This place is awesome it had mostly what your looking for and it’s well organized. Staff is great and helpful.
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August 2022 by Sorenity
to the girl mari, thanks for being the rudest cashier i’ve met :| i asked if i had a reward on my account (since i remember seeing it or knowing about it last week) she just rudely said no and i asked if i could use another email, she thought the other one wasn’t mine but i had two. should’ve said i didn’t have any nicely but just decided to be a B about it… idk the whole experience was unpleasant and i usually don’t write bad reviews like this but honestly i had to.
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August 2022 by ESEYE EXEX
It was alright they dont have a giant selection at the pearland location but they have all the essential hot topic stuff, not a big jewelry selection tho
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August 2022 by Eva Malone
.My daughter love this place er always find something new and unique to buy!
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July 2022 by Britnee J.
I just left here 5 minutes ago on 7/29/22. TERRIBLE CUSTOMER SERVICE. The difference between Box Lunch and Hot Topic is always so apparent. I came to pick up an online order and was literally the only one in the store. The two sales associates (one African American girl and I believe a Hispanic girl) looked me dead in the face and said not a single word! If you don't like your job don't work there ... simple. I walked up to the counter and not once did either ask if I needed to be helped or if I was looking for anything. Common sense and customer service skills is clearly not present here.
