H&R Block offers friendly and knowledgeable service, with staff members like Mary Tomlinson, Veronica, and Denise providing quick and helpful assistance. Customers appreciate how they take the time to answer questions and help maximize returns, often going above expectations. One staff member, Paula Laskowski, even personally followed up to resolve an issue, demonstrating strong customer service. Despite busy hours, employees like Mary were willing to help even at the last minute, making clients feel valued. Overall, the team at H&R Block is dedicated to providing a positive experience, ensuring clients leave satisfied and confident in their tax returns.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee