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April 2024 by Michelle Phillips
Adding to my daughter’s bracelet for her 18th birthday and High School graduation was made easy with great customer service. Additionally had to get extenders added to 2 of mine. The ladies are always so patient and helpful
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April 2024 by Ashley Harris
Great service as always!
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March 2024 by fly.cool.chick
My experience at James Avery in Pearland Town Center is always quite positive. One of the standout features of this location is that it's easy to get to. The customer service is always excellent, with friendly and knowledgeable staff members who are eager to assist. I appreciate the quick turnaround when getting my jewelry cleaned and adding new charms. The staff efficiently handles the process.However, I would rate the store an 8 out of 10 based on a couple of minor drawbacks. At times, the lines can be long, and the wait can be a bit tedious, especially during peak hours. Nevertheless, this does not detract significantly from the overall positive at this location.
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March 2024 by S R
Very rude and condescending staff.
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March 2024 by Jeffrey Beachy
Very good and helpful.
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February 2024 by Emily Juarez
Ms.Becky is amazing!! We went in literally about 20 minutes before they closed, they were getting everything ready to close down, yet still were very patient with us. They didn’t make us feel like a bother and made us feel welcomed and helped us out with a small request we had. Out of all the newer stores I have visited, this one still has still kept up with the true James Avery Legacy. Thank you James Avery @ Pearland Shopping Center.
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January 2024 by Kathy Balch
Love ot
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December 2023 by Kal Meier
Fast and very nice!
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December 2023 by Kay Garner
I absolutely love their jewelry! I've been a fan for many years. Great quality and lots to choose from!
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November 2023 by Lenettra Nixon
Timely service with a pleasant attitude.
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September 2023 by Yvonne Leonard
Very good customer service
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September 2023 by Aronda Alcendor
Love James Avery.
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August 2023 by Myriam Flores
Whenever I walked in I was looking forward to get a bracelet for my daughters 14th birthday. I spent $400 and the lady that was helping was so nice until I went back to pick up the bracelet and she was so rude. She didn’t give me a box for the bracelet, she gave me the bracelet in a tiny ziploc bag. She was only nice when we spent $400.
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July 2023 by Miranda arredondo
Always nice to go here. Everyone so friendly. Line can sometimes take a while. Over all great.
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June 2023 by Sendy cruz
I went to this store to buy my niece a charm bracelet & charms for graduation. The sales associate Jo Ann was the one who helped me with the sale, she seemed annoyed and I felt rushed. I found out my niece received the same bracelet as a gift. I went to back to get a refund for the bracelet & I wanted to keep the charms. Jo Ann once again was the one to assist me, again very annoyed, Barely said a word to me , no eye contact, just did the refund and handed me my receipt, and walked away. I'm not sure if she's having a bad everyday but definitely should not he working there giving this service to anyone who goes there to buy a special gift. I am a frequent customer to this store & I sure hope Jo Ann is not the one helping me each time.
