-
July 2022 by Star J.
Customer service here was SUPERB!!! They had a nice selection of shoes and a friendly environment.
-
November 2021 by machelle tezeno
The young lady who did our exchange was horrible. She lack customer service. She rushed us. Wont visit this one anymore.
-
July 2021 by Mychal M.
A Journeys employee told me this Vans shoe cleaner would clean my white Converse shoes. After testing the product, I found it did not work. From only using a small amount of the cleaning solution (no other product) I figured I would be able to return the product. So the next day I went back to Journeys, with the receipt, but was told (by the same employee) that I could not receive a refund after the product was used. There also wasn't any offer of additional help or recommendation of another product. The customer service I received made me feel taken advantage of.