-
February 2024 by Kz jenkins jr
Staff was awesome
-
February 2024 by Brian
I came in last Wednesday to quickly get a suit. I explained that I needed to be at a wedding on the 10th. I got fitted and the guy said I need alterations and also that the correct size coat needed to be ordered and would be there within 5-7 days. Everything was fine. I even called afterwards to confirm about the alterations and he said the alterations usually take 1-3 days but if need be they could do it the same day.I came in today and the same guy was saying they aren't doing any alterations this week. I explained to him that isn't what we discussed last week he said, "what I told you last week doesn't apply to this week". He also told me they are backed up because of prom. I then asked why I am not at the head of the list if that is the case? and he said they don't have a list. I don't know how you can be backed up but not have a list of any sort. It just didn't make sense.I ended up speaking with a manager and all of the sudden I was accommodated by other associates. The alterations didn't take long but I was charged for them when previously I was told they would be free but it was only $17.These guys operate like used car salesmen.. they just want to make the sale and get you out the door and will tell you anything to do it. If you are strung on money go somewhere else.
-
February 2024 by JOSE REYES
VERY SATISFIED WITH THE STAFF THERE, TOOK MY 2 BOYS TO GET FITTED FOR THERE SUITS, EVERYONE WAS VERY ATTENTIVE WE WILL BE GOING BACK
-
December 2023 by William Davison
If you want an amazing suit with amazing service this is your place! I have been to many Men’s Warehouse stores but none of them compare to this one. Craig is the reason for me to always come back to this store. He was extremely helpful, kind, and the best of all he knows style! I had a pop up even happen and needed a suit ASAP, he was able to find me a very nice suit that did not break my bank and He made sure the suit fit me perfectly and even got the paints measured and hemmed the same night! It’s an all in one stop shop! Thank you Craig we will see you soon sir!
-
December 2023 by k Luchiano
I came in for gala attire, and CRAIG (the store lead) immediately greeted me, and already knew my size just by looking at me (impressive). He then gave me a couple of options that ALL worked out perfectly. He brung my vision to life. Craig was wonderful and is great at his job. I’ve never shopped at men’s warehouse before, but after my experience with him, I’ll definitely be back! We need more men like him.
-
December 2023 by Cariana Guerra
We had an amazing experience. Lupe was helping us and she gave us great feedback and helped us find the perfect suit. If you can, ask for Lupe! You won’t be disappointed.
-
November 2023 by Michael Priddy
Great service
-
October 2023 by Sam B.
Horrible customer service. $20 a day late fee and no bother to call and remind of due date. $200+ days later and they were VERY rude about the payment being made NOW. Where was the customer service reminder? Nowhere. Money pit swindle for a shirt and pants. I supposed them needing my contact info had nothing to do with customer service.Seems to slip their minds other people may work harder than them and have busier schedules. But of course benefits their capitalization.
-
October 2023 by John Steele
Recently bought two suits for a wedding here. We worked with Sandra, who helped with our fitting and with ordering items in different sizes. She was fantastic! She was very patient and took her time with us to make sure everything was perfect. The tailor also came out and was a very nice guy who was attentive to details. He did a great job. Overall it was a great experience and everything looks and fits great. I couldn't be happier with the experience.
-
October 2023 by Brandon Gray
Lupe did a great job of helping me find a vest, bow tie, and handkerchief for my son. We were out of the store less than 30mins.Thank you Lupe for the great work!
-
September 2023 by dominique davis
Went into the store and was met by one of their associates who later stated he was the manager. I asked him about their inventory and was met by a very dismissive answer. I asked him if they had a particular color and he stated no that I would just have to look at the color list. My fiancé was going through the colors and found the exact color I asked about. The sales associate then asked were we just looking or actually going to be booking today. As if that would have made him actually assist us in a better manor. We ended up just leaving. I called back to get the manager number, this is when he stated he was the manager and did not have any other number or person I could speak with. He wouldn’t give me his name. The only reason I know his name is because he answered the phone and stated his name. Horrible experience and will not be buying from a company that hire people like this.
-
September 2023 by Shana S.
The manager Odeila was exceptional. Her customer service was amazing and was extremely helpful to my husband and I as we searched for a suit for our anniversary party. Very thankful for her service.
-
September 2023 by Eddie Chinea
I originally came in to see if my suit that I purchased over 7 years ago could be altered. I was told there was no way to bring in my suit that many sizes (I lost a bunch of weight). Here I was thinking they were just trying to get me to buy another suit. James and Ali got me setup with a new suit in my lrice range and had me sized and looking right before I left the store. Couldn’t be happier with every experience I’ve had in this store. Customer service is BAR NONE! Shoutout to Olaida, Ali, Craig, James, Mike, Grisel, Lupe. Their attention to detail, warm greeting, and desire to make sure I was fitted to look my absolute best is not something you find customer service-wise these days. If you’re looking for men’s dress apparel, you CANNOT go wrong coming to the Pearland location! I won’t shop ANYWHERE else!
-
September 2023 by Reham Abuabeileh
I was looking for a suit for my dad and it was our first time at men’s wearhouse and Michael made it very smooth on us. He was very patient and took the time to help choose everything for my father. Awesome customer service! Will be returning back for sure!
-
August 2023 by Christopher T.
Superior Customer Service! I love the way the staff at this location worked well together filling in for one another as I was being assisted. Taking measurements, pulling jackets to get the right size for me, ok I felt special. I felt the price matched the look as well and cannot complain, I actually got an additional jacket as well. How the paring was so good, I would like to say I looked amazing!!!Thank you to the mature lady and young man that assisted me. Please see the pics and until the next one Bye, Bye!