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February 2024 by Media Adams
Michaels has everything a crafter needs including classes
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January 2024 by Ryan A
Horrible employee etiquette and staff training! I simply went in to purchase hanging wire at the back of the store. Three employees were gossiping about another employee and made no effort to talk quieter as I approached. Two were standing behind the custom framing counter and the other one was near me. They didn’t even bother to ask if I needed help finding anything. Then, and I kid you not, two more employees were one aisle down gossiping about something else “well we didn’t judge anyone while working here, etc etc.” Then when checking out at the front, the young cashier scanned my item, then started talking to the other young lady across the aisle and didn’t bother telling me my total. I had to ask for it and she seemed bothered that I dare to talk to her since she was tired and was ready to get off work.To the managers of this store, do your job, train your employees to gossip on their break, not in front of customers, and to focus on customer service. Never in a thousand years would I think I would sit in the parking lot in an effort to leave a 1 star review for a store brand I’ve loved and visited since I was a kid.
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January 2024 by kameron densey
I was walking out of the door and the door almost hit me and it also smelt really horrible In then almost died
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November 2023 by Natasha Pickard
Michaels Arts & Crafts in Pearland is fantastic. I booked a class for our military veteran caregivers and their daughters. Kayla was a phenomenal teacher and oh so very talented. Gloria this girl needs a raise!! The other staff Gloria, Chris, and Pablo were just as amazing. Thank you for supporting our veterans and teaching us how to use a woodburning tool. We will definitely be back. Thank you.
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November 2023 by Brett Laird Francis Doyle MCS
Framing manager is playing civil trail lawyer over the phone, 10 yrs. of framing experience with no sales knowledge; as evidenced by no answer just deflection to such a query ?? yet one is not able to answer a simple dimensions inquiry, in relation to size of artwork to frame in X" x Y" format.Professionally courtesy critique. ☝??
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November 2023 by Carolyn Keller
The custom frame person did an excellent job. I am so pleased.
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October 2023 by Kristina Kennedy
Super helpful staff! Always kind and willing to assist!
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September 2023 by Romani Gobran
Bought our painting supplies they were so nice and the cashier helped me find the 20% off coupon
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September 2023 by Melissa Reeves
Worst experience I've had on fast food. Ordered online only to get there & had to watch people walk in, order, & leave with their food while I was still waiting for my ONLINE ORDER. STAY AWAY FROM THIS JIB!! HORRIBLE! I marked 1 star but it should be ZERO!!
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July 2023 by Shanda Klodzinski
I tend to order online and pick up in store a lot. It says it is self-service so you just go to the pickup area, find your order, and go. There is signage for this right at the pick-up area. Remove the sign if you're going to leave your register and run over there to ask for my ID every time.There is one particular cashier at this location that always does this. She will leave a customer at the register to come over to ID me. It is annoying and defeats the purpose of ordering online so I can just zip in to grab my stuff.
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July 2023 by Rafael Santana
My wife and kids cannot get enough of this place. Tons of projects to do and at GREAT prices. I always go here to get my two small girls entertained with projects and helps me keep them way from watching TV. Keep it up Michaels!
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July 2023 by Bugsley Clown
Lots of things on sale, stay away if you're not looking for a great bargain.
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March 2023 by Tellecia McLin Hahn
The store was clean as well as organized. The website directed me to the exact location for what so was in search of in the store.
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February 2023 by Shawn Ryals
I ordered in the app and picked up curbside. Easy in and out.
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February 2023 by Latifah
Pretty large store with lots of inventory.If you need something, they have it.It is clean and pretty organized, making it easier to find items
