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May 2025 by Cc Beeman
Still got to get me a big jug of that purple power !!!!!!
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April 2025 by Jesua Dreon
I wanted to mention the new kid Benjamin, though this is my brothers account i decided to use his. he was very helpful and his performance and understanding was amazing. I was having a hard time understanding the battery I needed for my car and as I got frustrated he kept calm and understood what was going on and it calmed me down. He did end up giving the right battery and had a positive attitude throughout the whole time, even while putting the battery on and his manners were on point with using “yes ma’am” and “I understand your frustration so let’s try and get a better understanding on what battery is more necessary for you ma’am”. One of the best workers I’ve met and gave me a really positive look at this specific orileys location. lol he also made jokes that cleared up my frustration and that was appreciated a lot to me. Very great worker and one of the most positive people I’ve met.
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March 2025 by Caleb Solano
Amazing staff and they stand by their warranties. They tested my battery and discovered it was leaking battery acid, but were able to see even without a receipt that it was still under warranty (I bought the battery at O'Reilly a while back). Special shoutout to Ivan and Donovan for being awesome in checking and replacing the battery. Keep up the good work. I will be back to O'Reilly for any other automotive part needs.
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March 2025 by John Murphy
Went to recycling for used motor oil.
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March 2025 by Stacy Cox
We always try O'Reilly before anyone else. The staff here is very knowledgeable and will go above and beyond for their customers. Always try this store, especially before going to Auto Zone, you'll never go to Autozone again!
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December 2024 by Donna Carter
I went in to have my battery checked and Ivan assisted me. He was courteous, professional, very knowledgeable and helpful. The customer service I received from Ivan was exceptional. I will definitely return to this particular O’Reilly location for all of my future auto parts needs because of Ivan’s top notch customer care.
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December 2024 by Mohammad Khan
Manager Benjamin is the best and very co operative
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December 2024 by Willow
Staff was helpful and informative. Our car broke down and we had to get some emergency parts from them shortly before closing time. Hope Benjamin is ok.
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November 2024 by Keke Jones
I want to thank Ivan for doing a great job and making sure I got the right part and quickly. Benjamin and his team are doing an AMAZING job over here. Even Kyndra this morning was very welcoming and helpful. I’ve been loyal to AutoZone for 20+ years. The love is gone after ordering the wrong part twice. I’ll definitely be using this O’Reillys from now on. Ivan what you did is called being a Professional. Keep up the good work!
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May 2024 by J J
Short staffing but nice people
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February 2024 by justin harrison
I had a bad experience with the assistant manager I asked her about a manual for my truck and she informed me that what I was looking for would be in the trucks manual I bought the manual and what I was looking for was not in the manual so I went to return it and she told me I would have to come back on tomorrow and talk to the store manager to get a full refund wasting gas and time she is the store manager she can authorized a full refund the manager name was Kendra she was very rude and unprofessional
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February 2024 by Maria C.
Jonathan at this pearland location provided excellent customer service. Very impressed with Jonathan's expertise and knowledge. Thank you!
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January 2024 by randi d
Benjamin T at the Pearland store was wonderfulIt was my visit He was just as professional and helpful on my 2nd and 3rd visit I will be telling all of my friends and family
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December 2023 by Alan Hoffman
Poor service and high prices
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December 2023 by Debbie Ann Dominguez Braddick
Great customer service ?
