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April 2024 by DJ
You guys told me my fur baby Lola was completely matted and that wasn’t the case because we ended up taking her elsewhere and in fact the other establishment did not have to shave her down like you guys “suggested” she actually looked like a Poodle and not a schnauzer when they got done with her. Not to mention we did not mention to you guys that you must have cut her ear with the clippers and it scabbed up after a few days of coming there before. But I’m here to give my experience to show others how you guys handle business, also I can tell from the responses to paying customers that you guys get very defensive and it comes off very unprofessional. Your conflict resolution needs improvement.
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February 2024 by Joanne McAfee
I don't feel this is the ideal place for my schauzer because l medicated my dog for them to groom him, they put a muzzle on him and they are still saying he was trying to bite them. They act like he's a pit bull. I will never take him there again. They say he bit someone with a muzzle on. How? WHEN they showed me a picture of where they say he bit someone there was not even a scratch just looked like a hand print of where someone touched them. I should have seen a bite.
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August 2023 by cheryl miller
Amy treats my pup like family!
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July 2023 by Liz Arnold
They did an excellent job on my pooch. I took him to another groomer in town who said they couldn't groom him. He did great and ladies were all so sweet. Definitely recommend!
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June 2023 by kimberly johnson
The best Yorkie cuts ever
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April 2023 by Jazze Rage
W.O.W. I can't say enough good things about the grooming services! Wonderful staff & r super friendly- they surely love their furry clients I don't write many reviews, but this place definitely merits one! I highly recommend to anyone. My Lil Raven love y’all!
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January 2023 by Stephanie Diaz
I have taken my fur baby, Snoopy, here for years and they always do a great job. We have had bad experiences at other facilities in Pearland. The people are friendly and competent and treat him with the respect and care that I expect. Highly recommend.
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January 2023 by Mar A.
I had taken my dogs for years to Petsmart for grooming. They did okay for years but recently it felt like a puppy mill. My dogs were traumatized every time they went. Finally, I found this place and am so happy I did! They girls love it and that of course makes Momma happy. Thank you for making my girls happy and making them look so beautiful!
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November 2022 by Rose L.
I left this same review on google, and the owner somehow had it removed so I am updating this one, as well as speaking to google to have it reinstated, since I don't want anyone else having this bad experience. I highly recommend not going here because if you have a problem, the owner will lie and not take ANY responsibility.I have attached a picture of what the owner has responded to me with & have also copied and pasted below. Owners response: (I have it in a photo below) Ms. Lee, I'm sorry you weren't satisfied with the services you requested. I booked your appointment, at no time did I give you a quote. When you arrived you stated you ONLY wanted us to clean the potty area and feet with a bath and nail clip. You were charged $45 plus tax, which is what we charge for what you requested. Not sure how these bows were braided into Ariella's hair, when we didn't put bows on her. She was given a bandana which I have on camera. Your appointment was August 30th, so I'm not sure how my shop is responsible for your dogs hair missing when your just posting this review in November. If you would like, you're more than welcome to stop by and view the camera footage of her entire grooming process. At no time were there scissors or clippers anywhere near her face or ears, nor did we braid bows into her hair. My response to owner: You DID give me a quote over the phone, which was significantly lower than what you charged me when I got there. You have also done this to a few of my family members, which is why they have stopped going to you. You DID put bows in her hair back on August 30th..which I have pictures that are date stamped which I have attached below. They were braided into her hair, and when I asked you why they weren't budging you said "oh, when they're ready to, they will fall off" which I see why now, because they were braided into her fur, like I said, for MONTHS. Since she did get groomed August 30th, and it is now November, that is a couple months. Do you understand now? I finally cut them off..like I said in my review..which left a large matt. It has come off by itself when I washed her, and that left a bald spot. In no way have you ever given her a bandana, and as you can see in the photos, her bald spot is right where those bows you put in her hair is. I do not appreciate you lying and most importantly, insinuating that I am a liar. Like I said you are very unprofessional, and I definitely do not feel comfortable setting foot into somebody's shop that blatantly lies and does not own up to their mistakes. You are more than welcome to post some screenshots of the date I came in as well as you"not putting bows in her hair" But I'm sure you won't because you are lying. This is not a reputable way to run a business so I suggest you getting some help. Goodbye.
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October 2022 by Skyler Hand
Staff is so nice. We only go every 4 weeks or so for nail grinds, but they always remember our dogs. They are very quick and efficient.
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October 2022 by Bob Gray
Did a great job on 1 year old puppies Waylon and Willie!
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October 2022 by Chantel Thomas
First let me begin by stating that I am a returning customer from years ago when Pampered Pooches provided excellent grooming services for my former “fur baby boy” Chico (Cocker Spaniel). Pampered Pooches is the epitome of its name as a Pet Salon. The salon uses quality products and employs very good and skilled groomers. My new “fur baby girl” Xya (Poochon) has a very shiny, soft, and thick coat. During her visit, she received the ultimate service experience in pet pampering. Simply stated, she looked absolutely amazing! I was truly impressed with her overall grooming and manicure. Amy is a passionate and master groomer with many years of experience. Her skills are phenomenal, flawless, and well perfected. In addition, she enjoys her “craft”. My family and friends were also impressed with Xya’s makeover and complimented on how precise her cut was and how beautiful she looked. I highly recommend Pampered Pooches to other pet owners because they will not only meet, but exceed your expectations. They provide quality pet grooming services and strive to give the best grooming and pampered experience to your pet(s). Thank you Amy for providing perfection and a friendly attitude. You are a “true gem” in pet grooming and your work ethic is superb! Thank you Pampered Pooches for providing a caring, friendly, safe, and warm environment for pets and their owners. Your Pet Salon will continue to standout as a “Pillar” in the Pearland community!
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August 2022 by Linda C.
My dog gets groomed here. She is always happy to see the worker wagging her tail and giving them kisses. I like that she is groomed within an hour or two and ready for pickup instead of staying all day. I highly recommend.
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June 2022 by Lewis Barnes
Absolutely a great place to take your pet.
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June 2022 by Patrick Perry
Did a wonderful job with my Puppy and Mother very caring dog loving handlers
