-
February 2024 by julia prado
I cannot recommend this place enough. The entire staff was very kind. Dr Van Dyke is incredibly knowledgeable and so so kind. She recognized a very rare illness in my puppy right away that no one else could and I’m so thankful. Definitely a 5 star clinic.
-
February 2024 by Bronwyn Rumsey
The staff was very kind and compassionate. The doctor gave extensive information so I could make a well-informed decision on the care of my cat. He had to be hospitalized, and I live 45 minutes away, so they called me with updates. Sadly, he didn't make it, but they called me to come in and see him and gave me privacy while I said goodbye. The next day the doctor called to check on me to make sure I was okay and to offer her condolences. I highly recommend them for emergency vet care.
-
January 2024 by Luna R
They rather watch and let your pet die infront of you and in the lobby if you don't have the funds even though its an emergency. Brought my cat in because he was puking blood everywhere. I mean a LOT of blood. Dr's and staff refused to take in our cat who was even at the time puking so much blood once they heard we didn't have the funds to pay so much in one day after asking If they do payment plans. We signed up for a medical vet credit card (only option we had) then they finally took him back and gave him one short look over. Proceeded to say" he looks fine he's not puking much blood. That's not a lot of blood. " made them do an xray which was quick and we weren't allowed to go back with our cat. They said again he's fine. They gave him an IV and antinause medicine and sent us away. Wouldn't do blood work wouldn't do anything. I doubt they even did the Xray. I believe they're lying about it Do NOT take your pets here. They are very scammer and just uncaring people. Only care about money. Ill update to see if my cat is still puking up blood later because they refuse to do any more tests.
-
January 2024 by vivian guzman
very compassionate team of people. came in crying about my cat that i unfortunately had to put down. they were there for me and explained everything to me in great detail, even if i was a mess. thank you all so much for what you do.
-
January 2024 by Hailey Thibodeaux
The vets are so kind and knowledgeable. I’ve been here multiple times and each time they have remembered my pets in detail. Yesterday I had to put my first pet down and the staff was so helpful, compassionate, and made the experience as peaceful as I could have ever asked. Best emergency vet in Houston! I won’t go anywhere else.
-
January 2024 by Bree Bree
Took my German shepherd in due to her huffing and gagging, couldn’t tell if she was struggling to breathe. She had been recovering from tonsillitis and had been on an antibiotic and steroid for two weeks. We went and I waited for over an hour, only dog in there at the time. Got in a room where the vet proceeded to tell me that she didn’t hear or see what I had described and kept questioning me about her pronged collar. She kept coming back to the collar and that was the reason even though I told her multiple times she only wears that when she is leashed. She wanted to do a bunch of testing and came out with an estimate of 850 dollars. I ensured that my dog’s oxygen was normal and her breathing was ok and informed her I would take her to our vet. Mind you my dog was never examined in front of me so I have no clue what they did to charge me 182 for the visit. I take her to our vet and in a span of 5 minutes he looks in her throat and nose and say that her tonsil was still swollen and she had essentially a sinus infection. I don’t believe that the emergency vet looked over my dog because if she did she would have seen those things. Moral of the story, awful vet and scammy.
-
January 2024 by Chase Grupe
Very compassionate. We had to put our cat down and they made sure we had a paw print for him and a carrier to take his body. Strongly recommend, we had to wait for a bit but it was well worth it.
-
January 2024 by M Gardner
Wonderful doctors and staff!
-
January 2024 by Rick Hurst
Pearland 288 has the most caring and compassionate staff and gives amazing care to all my animals. I have had to use them 3 times in the last 4 years, and every time the circumstances are less than optimal, but they comforted by animals and gave me the information necessary to make rational decisions needed to best treat my dogs. I will use them as long as they are there.
-
December 2023 by Eddie Perez
Took my maltipoo in to be checked. The staff was kind and courteous. I would highly recommend bringing your fur baby for any emergency issue. Thank you to the doctor and all the staff. Hopefully we we won't be back but if we need to we will make the drive to visit here.
-
December 2023 by Erika Sanders
My Yorkie needed immediate help and the Vet and tech were extremely nice and helpful! I have been here 3 times and everytime although is pricey my baby has been taken care of and treated kindly. For emergency care I do recommend this clinic!
-
November 2023 by Tia J
I was told after my dog received wires for a broken jaw that they would be easily removed and that he could come back and have the same Dr. remove them. Now, there are claims that he needs to come in for a physical exam (that he already has done and has scheduled with someone they recommended.) that will cost AND then after it would be assessed what’s needed to be paid to take the wires out. Anesthesia will need to be added etc…complete lies. Why would I schedule another physical exam just to get wires removed when I already have been getting physical exams by a vet YOU ALL recommended.I have already scheduled paid appointments for a place I was recommended to BY YOU! I was told in the initial visit that the process was so easy and that I could come right it and have it done. It sounds like they just want more money not to mention more than one doctor insisted that I amputate his leg after he was attacked. After 4 different vet visits, I finally found someone that actually cared and he’s been walking on all four legs. I will never come here again.
-
November 2023 by Diana Villalon
Was very quick to help minimize my concerns with my dog that had a mastitis rupture. Very nice receptionist, vet tech and doctor and they were very patient and helpful. I recommended this place for anyone with pet emergencies !!
-
November 2023 by Tony
After reading all these one stars rating , there has to be a better place with better personnel including vets & vet techs. Why isn't the state Vet board looking into these awful complaints? Why? Is there another ER close to Rosharon?
-
October 2023 by Janet
I just left this place and my experience there was… let’s just say I can see why they only have 3 ⭐️. This place has the most heartless, insensitive and unwelcoming staff. The fact that I’m coming there for emergency matter and yet they show no compassion, no empathy whatsoever! I have lots of friends and family who have pets and have sent each of them a message about this place. Mandy you really need to be retrained on how to talk to people. I felt more stressed when I left than when I walked in.
