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January 2024 by Jim Crosswell
Overpriced, rude service, upselling bogus tests
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August 2023 by Jeanette Cauley
Excellent care and service!!
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August 2023 by Matt Trevino
Dr. Nguyen provided me with excellent service. This was my 2nd annual visit. We always have a great conversation about my eyes and I think she really cares about my health. The staff have been very friendly and super responsive to my questions.
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June 2023 by Eula Lust
I go here for my eye doctor and I would recommend him to other people. I have not been enjoying my experience in buying new lenses for my glasses and they do not carry a glasses that has similar style to the one I currently have. I will most likely not be getting my glasses or frames from here in the future.
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March 2023 by Mark Stanton
He persuaded me to get my eyes dialated which I normally skip but he insisted that I get the drops and I'm glad I listened he found something that could possibly be life threatening if untreated. He really does care about his patients!
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February 2023 by Casie Denton
I’ve been coming here for over 10 years for my annual visits and find Dr. Nguyen to be the most knowledgeable and kind optometrist. I’ve only ever had one problem over the time I’ve spent here, and the staff went above and beyond to resolve it. Would recommend 10/10.
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January 2023 by DK S.
Dr. Pantelis is superb! She explains everything extremely thorough. I have been wearing glasses for 30 years, and never had a doctor this thorough. Service is pretty good. First time here, one of the young ladies was eating at the desk in the front. Not ideal, but I didn’t deduct a star for that. Service is quick, designer glasses are cheaper than competitors. Everyone is kind and attentive.
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December 2022 by Criss D
I haven't had anything but positive experiences with both Dr Nguyen and Dr Pantelis. They are great listeners, thorough, patient, and very personable. I feel very taken care of at this location!
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November 2022 by Shauna Steward
If I could give a negative review I would. If you want a Dr. That's rude, your purchase to be incorrect & a hard time either getting someone call you or do anything besides find ways to take ur money come here. I have tried to work with them on an issue but it's obvious they don't care about their customers, except when they can take there money. I will never do business with them again
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October 2022 by Ron Sundar
Pearle Vision is a good place to get glasses. They have a good Optometrist and technician. Very efficient and prompt service.
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September 2022 by Luis Malpica Castillo
We went in March with new prescription (this was for my friend who doesn’t speak English well). The issues wasn’t the optometrist (who was great) but the quality of the product. The glasses broke within days of buying them. We went to the store and wanted to charges us over 400 dollars for a new one. Most places give you guarantee usually for a year but this one didn’t even bother to discuss this. We left all disappointed and went to the closest Walmart with the prescription. We had such amazing care and they offered as a great frame with new glasses for 200 dollars with 1 year guarantee. I work in the healthcare system and I don’t like to say bad things about issues that are unexpected but again the issue wasn’t the professional attending there but the poor quality of the products. We will not go there again.PS Walmart will also ship the new glasses to our house at no cost. FYI
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August 2022 by Portia G.
Like other reviews said: the front desk attendant is rude; I wanted to walk out because of the attitude I received. I was the only patient in the building at the time, so I'm not sure why I received the care I did. I will not be returning. I think she needs to find a job where she doesn't have to talk to people!
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August 2022 by Nichelle Walton
Absolute fabulous experience. The doctor was by far extraordinary. She was very thorough, provided great information and even took time to help me pick frames when I revealed I wasn’t good at it. Top notch service all around!!
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July 2022 by Sabrina E.
This was my first time here and it has been two years since I have taken my two kids to see the eye doctor. When I arrived, the front desk lady named Eboni was unwelcoming and rude. When I met Dr. Nguyen, she was nice and helpful. She made the kids feel comfortable. However, she did remind me three times to make sure I have the kids seen yearly, which I acknowledged the first time. I started to feel shamed and belittled for not bringing in the kids. However, when COVID was more potent, I did make the choice to hold off on taking the kids to the eye doctor. The kids did not know which glasses to get and needed help with finding glasses that was their frame size, Dr. Nguyen did help with that, which was very helpful. I'm giving two stars because customer service is important and how you talk to your patients is very important as well.
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March 2022 by Christi C.
I have been going to Dr. Nguyen for over eight years. She is an amazing doctor, I would not go to anybody else. Dr. Nguyen is thorough, compassionate, knowledgeable and listens to her customers. She does not rush you out but spends time taking care of whatever you need. Also all of her staff are friendly and helpful. All of my family goes here and I recommend this establishment to all who need an eye doctor and place to get glasses or contacts.
