PetSmart is a large pet supply and services retailer that offers over 10,000 products both in stores and online. It caters to a wide range of pets, including dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, gerbils, hamsters, and mice. Customers appreciate the store's clean and organized environment, with friendly and personable staff who are knowledgeable about pets and their needs. The store provides a variety of food, treats, and supplies tailored to each type of pet, ensuring availability and a good selection of alternatives when specific items are out of stock. Many customers highlight the quality of services such as grooming, with positive experiences in the grooming department. The store also offers additional services like dog training, pet boarding, pet daycare, and adoption at certain locations. PetSmart’s staff, especially trainers and employees, are praised for being helpful and attentive, making shopping and pet care easier. For first-time pet owners or those setting up tanks, staff provide useful guidance and reasonable prices. Overall, PetSmart is considered a convenient and reliable place for pet supplies and services, with a welcoming atmosphere and a wide range of products and support for pet owners.
David is always so friendly and welcoming whenever I shop here. He greets customers with a smile and makes everyone feel appreciated. Great customer service every time!
May 2026
We got an amazing service thanks to David, he provided a good experience, service and patience to us.
April 2026
I came into the store and was looking for equipment for my pet. One of the employees, Sam helped me to find the proper set up and food for my pet. He also gave me a care manual to make sure proper care was given. Now my pet is thriving and doing well. I appreciate this store!
