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March 2024 by Monica Leonard
There was a mix up withthe paper work . This was the second visit. First. visit I was told I needed additional paperwork. But my doctor said it was already electronically sent.If the right info for my lab work was given the first time a second visit wouldn't have been necessary.
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March 2024 by Marti Graves
Easy to register online and select the time I wanted. Staff was friendly and professional.
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March 2024 by Edward Peterson
the waiting room ran out of chairs.
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March 2024 by Robert
very good experience, compassionate, close attention to details
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February 2024 by Jey M (Jey Musique)
Everyone was nice and I was able to be seen quickly and go on with the rest of my day. It was great.
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February 2024 by Michael
The nurse had me sitting in the waiting room while she was gossiping with her coworkers. She did not call my name until I got up to look at the electronic screen to see why it was taking so long for my turn. There were no customers in front of me. My appointment was at 1230 and I was not seen until 1240. My time is valuable. Very unprofessional behavior.I also noticed that the nurse also performed a totally incorrect lab order for a different doctor. I gave her the order for one doctor and she did a lab for a different doctor. This type of incompetence is unacceptable. I don't know the nurse's name but she has a New Orleans accent and said she from Lake Charles LA.
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The tech were very professional
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February 2024 by Ross Greek
Too many people wating with only one person drawing blood.
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February 2024 by Alex Prokhorov
Very professional staff and convenient location. Strongly recommend.
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February 2024 by Julie Arriaga
Ms. Unitra is the absolute best!! I have to do labs often for my thyroid and I have extreme feat of needles. I also pray to have her do my draw. She is very gentle and patient.
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February 2024 by Deortha Huff
My appt was timely and great at making the patient feel comfortable while drawing blood. I recommend this location also.
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February 2024 by Sarah Finch
Not going to lie, I drive 5 miles away to avoid this Quest. The service has gone WAY downhill, and the issue is entirely the people who work there. They're slow, rude, and entitled and act as if they're doing you a favor by taking your money. You end up waiting over an hour even when you have an appointment. This place is so convenient for me, but I'd rather spend 30 minutes going somewhere competent and pleasant.
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February 2024 by Layla Guzman
Mrs. Jones is the best phlebotomist! I walked in scared because I’m usually poked several times before my veins are found. Not her, she was quick, efficient and made my visit so pleasant. Thank you again!
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September 2023 by Danielle Olson
The lady who did my blood work had an ear piece in and was talking on her phone throughout the entire process. Besides this being very unprofessional could this also be some sort of HIPPA violation ?
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August 2023 by Brina
I went to the Sugar land location first, over 10 people in the small lobby, hot with no AC, the the staff is rude. It had to be 3-4 techs doing absolutely nothing, but being mean. I decided to drive all the way to the Pearland location. It was well worth the drive. Charlotte was the best, great attitude, fast, and knows what she’s doing when it comes to taking blood without hurting you! There was 4 people there when I arrived as a walk-in out in 15 minutes! Kudos to Charlotte!