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March 2024 by Deanna Phillips
It was OK. The fish was fried well, but some tasted tad dirty. Not a fan of any seasoned fries, so meh. Sat outside, weather was nice & play area for kids was nice. Service was ok if unenthusiastic.
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March 2024 by Due-Well Than-Cell Phal (Joe)
It's just
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March 2024 by Jean Bean
Has a great play area for the kiddos!Kid-friendliness: Play area
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March 2024 by Jeremy Brasher
Great food and service as usual.
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March 2024 by Celeste Rogers
Two times I have walked in and sat down only to leave because nobody would come to our table to serve us. There were plenty of servers walking around, including one in our section who saw us as we walked in and continued to walk past our table while avoiding eye contact. Disappointed to say the least.
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March 2024 by Michael Rodriguez
The waiter is horrible she said no u can’t get that sorry and she
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March 2024 by Trent Whitehead
Went last night (3/15) for my wife’s birthday dinner. Wasn’t very crowded, especially for a Friday night. Chose to sit outside. Sat for over 45 minutes without even being asked what we wanted to drink. Whole time there was a group of waiters/waitresses just chatting at the bar.
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March 2024 by Atarah Kimmons
Perfect family friendly restaurant! Playground is great to entertain the kids. Happy Hour with $4 Margarita’s you cant beat that. Kierra is awesome, she was our server very attentive and provides excellent customer service.
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March 2024 by Demeatrice Crawford
Atmosphere the
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March 2024 by Linker Howell
A relaxed atmosphere. The servers were very friendly and attentive. The food was great and we didn't have to wait long at all.
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March 2024 by Eric Lashea
I can't speak to the dine-in experience, but as far as take-out to go ordering at the Pearland location... Avoid at all costs! This place obviously ain't set up for that. After some uncertainty about ordering to go, the greeter finally pointed us over to the bar, which was too busy to be worried about to-go orders (That shoulda been our cue to leave right then). When the bartender had a quick minute in between drinks she took our order. We waited for FIFTY minutes at that bar unattended, ignored and not checked on, till I finally said to the lady... "I think the cook forgot about us". she finally went to check on it and and lo and behold she comes out with our meal. But this ain't why I'm leaving this bad review. The reason is since we were in a rush for waiting so long, we didn't look in the bag till we got home. The order wasn't what we ordered. So wifey called to complain, got put on hold. Heard one of the waitresses talking in the background about doubting our story. So wifey says "look, what are we gonna do about this. Is there a manager?" The waitress on the phone was cool and patient as she went for the manager. After much waiting, she came back and said for us to hold a little longer because the manager was busy, which we understood for a Saturday night. But after even more waiting, she came back and said ,"the Manager says he can't speak with you because he's too busy with other customers.... " Well Okay, that said. We realized, Eric, the manager valued the dine in guests more than the take-out guests who've already paid their money AND tipped in advance of unforseen bad service. Wish I could get that tip back! Anyway, it's a shame because we were excited about finding a Sam's Boat in Houston after eating at and absolutely loving the one in Louisiana. However, we won't be eating at any of the locations anymore after this. Too many other choices out there. So this is my first bad review that I felt compelled to share, although this wasn't my first restaurant bad experience. I don't like to leave bad reviews, I just don't return to bad restaurants. But as the youngsters say: "This one hit a little different!"
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March 2024 by Three Amigos
This is a TERRIBLE place to work. Every worker is required by law to have a break after working 4-5 consecutive hours and they do not give employees their breaks. They have their employees working 12 hours without breaks and without having a glass of water.The manager Eric, is racist. He abuses his authority, mistreats his employees and bullies them. This isn’t even the half of the story. Call it modern day slavery. If you’re thinking about working here, DON’T. Go someplace where they care about their employees and someplace where you are valued. We’ll be reaching out to TWC and the EOC for this type of treatment. You just don’t treat people like that and think it’s okay and the think that you can get away with it. This will be the last employee you treat like this! Y’all will be going viral but trust me it’s not for your food! Stay tuned!First off, I don’t have a son. So go right ahead and take whatever action you need. Good luck! I inquired and your employees even told us that you don’t give them breaks. “It depends on the day we have.” You don’t manage breaks but you deny them of their breaks. Did you notice them limping after a 11 hour shift where you denied water and food. Stop lying! There are witnesses as well for what you’ve done. Apparently this isn’t the only case against you so I guess they all must be lying huh. She isn’t a bully! You are! Take action against the mom against defamation. I’m sure she’ll get you for discrimination. She won’t be passive either! Buckle up!
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March 2024 by Lakeitha Hardy
Ordered a burger well done when it came to me it was medium rare
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March 2024 by Beauty By K Marie
I'd give zero stars if possible. We're regulars at Sam's Boat, but the service is consistently awful. Today, we encountered the manager, who was the rudest and most unprofessional person I've ever encountered. We were seated at 6:45 and waited for a server. Once the server arrived, we asked for the happy hour drinks special that ended at 7, but she claimed it was too late. The manager became loud and irate, insisting there was nothing he could do, and suggested we should arrive at 6:30 next time. Absolutely dreadful.
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March 2024 by Julie Cantu
Was seated and NEVER SERVED after almost 20 mins. Several people passed us and NOTHING. We just left and they thanked us as we left. Selected a 1 star because wouldn't post without a rating...but I wouldn't even give it that!
