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July 2023 by James H.
This location has no customer service and they have proved this in multiple scenarios.
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April 2023 by Shayna Warrick
When I called in to check to see if the pharmacy had my prescription in stock, they said it is now company policy to NOT give information over the phone about whether they have the medication in stock. THIS IS WHY I HAVE SAMS CLUB MEMBERSHIP. The pharmacy. THE ONLY reason. Now, I will be cancelling my membership. This is ridiculous and only hurts the person that needs the medication. You should be ashamed Sam’s Club.
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February 2023 by Andrew W.
Utilized their gas station and the price is very economical and wallet friendly! Only cons would be you have to be a member of sam's club but other than that it's pretty good deal! If you are around plus member then this is the go to place for gas! Come get your gas! Cheers
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October 2022 by Trina M.
Ummm - so - Ionknow why there are so many bad reviews but I am here to sing the praises of Sam's. I have been a Costco girl for the last few years and maybe the contrast in products just has me in a chokehold at the moment but I am SHOOKETH at the difference.... I have had a Sam's card since 1994 - yes, you read right 1994.... since college - I am a Sam's card holding OG. I just haven't really been there in years. I was there a couple of weeks ago and lookee here - I WILL be back!!!! Why are their chicken wings so much better? Hello Tyson Buffalo Chicken winggggsss!!!! and the lil italian meat cheese rolly thingees - STOP PLAYING with me!! so good. The bakery is about to put all ten pounds back on me I just lost and WHO told them to stock the GOOD azz Wright applewood smoked bacon???? PLUS - I feel like the $300 I spent went further. I can't truly quantify that - it is just what my spirit told me. Don't judge me. I just highly recommend. ISSAGO!!!!!
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October 2022 by Raul Cabriales
good prices a good service
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October 2022 by B C S.
If they. Oils only fix the food court. Always out of condiments and poorly staffed. Also, the gas station is like the wild Wild West. No one obeys the directions and after waiting in line,someone will cut in front if you from the opposite side. No staff or security on site !!
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September 2022 by Christopher T.
Is it possible to go into Sam's and they be out of bottle water? Yes, only 1 ripped open package. This was the only reason for going and this time it was a flop. However, I was able to grab a few snacks, so maybe not a complete flop. May be next time. Until the next time, Bye-Bye!
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August 2022 by Sherelle C.
It was 800pm I was turned around while they still had their doors open with customers inside to get my son birthday cupcakes registers are still open I explained and begged if I could still get them it was an order I placed. I wasn't coming to shop! They didn't offer to assist just no I really thought sams club associates would understand it's my 4 year old bday. Very nonchalant but this company says they care about it's members and I pay a membership to shop here !! S*** Walmart target heb wouldn't have turned me away and it's no membership fee disappointed at the pearland sams club !!! Costco here I come
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August 2022 by Marlen S.
It's okay. The staff arent the friendliest but we try to avoid that just by using the app to avoid lines. What I hate is the traffic at the gas pumps. Car's are entering from the exit and going into gas pumps in the opposite direction and the employees at the gas pumps dont say anything. Its such a mess sometimes I just avoid it by pumping at the buccees nearby instead.
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July 2022 by JiPeri J.
I placed a curbside order and it was not ready on time. In fact, it was 2 hours late. I called the store and got no answer. I had to make two trips to the store and ended up waiting while they picked my items. Today, I placed a curbside order and again it's late. My pickup window was 5-6p. It is currently 7:35 and no confirmation of my order being ready. I've tried calling and calling and no answer. The store closes at 8. This location is the absolute worst. I'm canceling my membership and taking my business elsewhere!
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July 2022 by Ariana M.
None customer service !! They took my stuff which was in my shopping cart, while I was in refilling my soda .. all my stuff was already paid through my app...they could not have to curtesy if asking if was somebody cart? She said has the right to took everything because was inside of the store I had to go back to choose for all my purchase.. I lost a lot of time
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July 2022 by Arturo Palacios
Excelente atención y limpia siempre el área de carnes frías .
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July 2022 by AnnaBelle Blanco
it's always fresh in there, everything is well organized and super clean.
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June 2022 by Tutti S.
Went to join today. I must the person at the customer service counter was unfriendly, with zero customer service skills. Plus she was texting on her personal cell phone while handling my driver's license and credit card. Rude and weird.
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June 2022 by Rochelle F.
Food is great! You can smoke on the back deck for you smokers You can watch sports also!
