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November 2023 by alex posadas
Take so long to get help. 25 minutes just to place an order.
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July 2023 by Katrina Bell
Excellent customer service didn't take too long to remake my paint
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April 2023 by Sydney Nguyen
The sales associate Kevin was extremely informative and knowledgeable. We came in expecting to get half a gallon. Kevin informed us that they only sold quarts and gallons. With the estimated measurements, he recommended us to get a gallon to ensure we have enough paint and prevent multiple stops to Sherwin Williams. Surely enough, we used exactly one gallon with 2-3 coats of paint! 10/10 would come back for our future home renovations!
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April 2023 by Leona Scott
Had paint matched at Home Depot. It didn't match. Went to Sherwin Williams & the match they did was identical. Service is slow but there was only one person working.
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February 2023 by Chris
We got here a little after they opened. There were two employees working and one was already helping another customer. There was no wait time.We needed five gallons of a paint previously ordered by another contractor. They were able to source the same color and make it for us within 15 minutes. We paid and after the paint was done mixing it was loaded onto a dolly and an employee wheeled it out to our car for us.The store was clean and the employees were really helpful. I only wish the coffee machine was working because I’m not a morning person and I could have definitely used it!
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February 2023 by Christina
We got here a little after they opened. There were two employees working and one was already helping another customer. There was no wait time.We needed five gallons of a paint previously ordered by another contractor. They were able to source the same color and make it for us within 15 minutes. We paid and after the paint was done mixing it was loaded onto a dolly and an employee wheeled it out to our car for us.The store was clean and the employees were really helpful. I only wish the coffee machine was working because I’m not a morning person and I could have definitely used it!
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January 2023 by Shavonne Spann
Very friendly and great customer service
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October 2022 by Martina
Every time you go into this store the air condition is out and fans are blowing hot air. The employees look hot and miserable and so we’re we for the few minutes we were in the store.
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August 2022 by Victor F.
i just want to give a shout out to this SW. they are always ready and in a good mood to attend you. they have patience and knowledge on everything related with paint projects. i'm a contractor( Flores Painting) so i've been to a lot of SW . but this SW just feels like family. thanks Shadow creek SW .
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July 2022 by Franky S
Busy location and only 2 people working, not good waited 20 min before got any help
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June 2022 by Cleo Broadnax
I had a real good experience. Kevin was very nice and helpful. He also didn't keep me waiting a long time. He did an excellent job of helping me
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June 2022 by Rodrigoquezada949 Quezada
Really bad ..earlier morning..the two young guys ...don't like be nice ...they are mad all the time ...Thursday morning I hope the manager take care on this problem ...
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February 2022 by Nancy K.
Sherwin loses another star for dropping the ball yet again. When someone from the company responded to my first review, I did what was asked and called customer service to explain what happened. I am still hoping it can be a teaching tool as perhaps the store went rogue and are not supposed to be locking their doors earlier than posted closing time, or, be made aware that this could potentially be costing them quite a bit of business as two people tried to get in on a Wednesday between 5:45 and 6 pm. I was transferred to an area manage and got voicemail (okay, people are busy, that's understandable). I left the message, a detailed one, with a callback number of my cell. It has been more than 24 hours and has someone contacted me back? Nope. That's still not good customer service. Had y'all left it alone it would still be 3 stars instead of two. I might be a Benjamin Moore consumer going forward.
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February 2022 by michael garcia
I like Sherwin williams because the customer service is always top notch. They always get my paint out fast and accurate
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September 2021 by justin peterson
So the website says open till 7 just got here and their closed !
