-
November 2023 by Alma Webber
Outstanding customer care at Smart Financial Credit Union with Rebeka Yesihak. Pleasant, knowledgeable, kind, and extremely helpful. Ms. Rebeka is the epitome of customer care.
-
September 2023 by Stephaine Robles
Excellent experience and the Loan officer Mrs Rebecca was very knowledgeable and helpful of her job position! I'm very satisfied with her service and assistance.
-
September 2023 by Midhun Abraham
I had a hard time with my auto loan & tesla registration. Most of the employees are irresponsible.
-
September 2023 by Bobbie Fleeks
Ms. Rebekah, help me with bank account. She was awesome.
-
July 2023 by Rogelio Albero
The store is so clean. The receptionist is very courteous, the waiting area is quiet.Our financial specialist REBEKA YESIHAKIS AWESOMELY knowledgeable, giving us good information and assurance about theTransaction process... great place to doBusiness... y'all.
-
May 2023 by Armanda Hernandez
Throughout all my financial hard times, I have always received superior service!!! Proud memever for life :) Thank you Johnathon Keishana and Rebeka for always taking care of me
-
April 2023 by Anita Ard
I always receive the good service when I go to this bank
-
March 2023 by Falana Adams
ALWAYS a Long Wait to access the Teller Machines. Then, once at a machine, there’s still a 1-5 minute wait for the Virtual Banker. They Really Need More than 2 teller machines & possibly more tellers/bankers as well.
-
March 2023 by john dominici
Keishana Crosby was knowledgeable, friendly. Pleasure to do business w hee.
-
December 2022 by Paula Davis-Journet
This location doesn’t have the accommodations for the amount of customers it services. The hours are not convenient. There isn’t a day that that the office has extended hours. I lost my debit card and the only time I could come in to get cash was a Saturday and I had to wait in line for over 30 minutes to get to a kiosk. I spent my entire lunch break trying to get some cash because it will take 7-10 business days to receive a card. I’ve been banking with this institution for more than 15 years and I only stay because it’s a hassle to go through changing direct deposit and other automatic drafts. ????
-
December 2022 by Helena Savage
Everyone and I were very upset due to wake time. If the bank has a large group of tellers ready to help, which means less wait time this shouldn't be a problem. This is my first time with this type of experience at the bank. (Pearland location). I know things happen but it is not acceptable.
-
December 2022 by Paula D.
Horrible service. Went to get cash because lost debit card. Waited in line for 40 minutes got to kiosk said estimated wait was 16 minutes. I couldn't wait to make transaction because I had to get back to work. So for the next ten days I have no money on hand. This is unacceptable
-
October 2022 by Crystal Casarez
Huge thank you to Keishana McGowen for walking me through financing my new vehicle. She is very patient and prompt in responding via email or phone!!! Great experience!!
-
September 2022 by Jarvis Smith
Sorry just getting in but I couldn’t forget about my awesome day?Ms.Keishana!I hope I spelled it correctlyIt’s the kindness & consideration for me. I recently visited this location & I’ve been to many credit unions. Immediately this young lady took care of me. She was so attentive & informative as far as my credit & lower percentage rates on my current loan. To say she was knowledgeable is an understatement I definitely will be back. If your in doubt TRUST me she’ll change your whole perspective
-
September 2022 by Chepier G
I never do reviews ever but I just had to let everyone know about the best customer service experience ever! I visited the Pearland location and right away I was greeted by loan officer Keishana Crosby. She brought me into her office and listened to all of my financial goals and set plans in action to help me reach them. She educated me about my credit and even helped me consolidate all of my credit card debt and dropped my auto loan payment by $300!!! This young lady is amazing from her beautiful smile to personality! Y’all go see Mrs.Kay in Pearland she’ll get you right❤️
